Botleigh Grange Hotel

Really great place. Great staff, food and facilities

Unfortunately the hot tub was broken 😞

Friendly staff, decent location, good facilities

Dinner was a little slow. Circa an hours waiting time but did taste nice. a few "out of order" bits around the Spa.

Breakfast was excellent on the 1st morning.. Then the 2nd morning half size portion..? Why.????

Staff who weren't aware of how to manage the shift. It was very disorganised There unfortunately was no obvious manager/ leader in site. There was a man in jeans & jumper that the young staff were going to, but he not once looked or came to see if all was well? Was he the shift leader?? Finally. I booked this hotel as it advertised its spa facilities.. It wasnt until i went to book a massage that we were told there was no facilities except pool & steam room... Why weren't we informed before hand. I would have NOT booked as the whole reason for going away was to have these facilities. We were very disappointed & complained to the spa girl. Nothing was done. Please can someone contact me regarding this matter. People like us work hard all year round & when we want a break & book a venue of our choice, one that advertised a spa which was not in action its extremely disappointing.

Room was very spacious. Breakfast was very good.

Having a voucher each for evening meal that didn’t cover the cost of meal as we paid for B,B and Dinner. Nobody told us about this. To reach swimming pool/soa you have to go outside. Okay in summer but not winter. Also passage ways and bar were not heated.

Nice atmosphere in the bar , great breakfast

Room a little dated , but clean , matress far too hard

Stayed on a few occasions when visiting friends who live near by like the hotel good breakfast clean rooms and nice staff

Extremely dated, run down and in need of a major overhaul. Bed was extremely uncomfortable, lumpy mattress, bathroom not clean, toilet seat broken and obviously very old, glad it was only one night. Won’t use again