Gatlinburg Town Square

The property needs to be renovated. Very outdated. Location was great. Needs better amenities, one pool was closed. The fitness center is old outdated with hardly no equipment. Rooms outdated, small tvs.

The location is within walking distance of downtown The room was spacious Full kitchen Washer/dryer Balcony Games on sight Indoor pool Friendly staff

The parking was horrible

Nuthing at all

They put me on 5 room when person is disabled plus elevators wasnt working i had to wait for 20 mins for them. Plus a long walk.

Location was not bad

Bug in the bed. room not clean at all. lamps do not work. phone does not work. toilet was not clean at all spots all over the blankets

The rooms were big and the bed was comfy.

Told The room was ready and they checked me in. I took my bags into the room and left for food. About 45 mins later they called wanting to go into my room to put clean bedding on. I said no, I was told the room Was ready. Upon return I discovered the dishes were dirty in the washer, the bed was slept in and dirty, every cabinet and drawer was open. It was clearly not cleaned. I went to tell staff and they would not help and did not care.