The Burn How Garden House Hotel

All the staff were friendly and helpful, from the initial booking and arrival through to the end of our stay. The hotel was easy to find, and our room was clean, spacious, and comfortable, with a lovely, well-kept garden view. There was something to suit everyone at the cold breakfast buffet, and the cooked-to-order hot options were of good quality as well. The location was perfect for us, just a short stroll from the lakeside. Thank you for making our stay so pleasant, we’ll definitely be visiting again.

I had informed reception that I was treating my partner to a birthday break away and was told room 25 was a beautiful room, all I can say is beauty is in the eye of the beholder! My heart fell when we entered to find heavy dull greeny brown curtains a tall black old fashioned fireplace, not what we were expecting for a 4* hotel. I had perused all the photos on the website showing beautiful bright colourful rooms and was extremely disappointed. We had looked forward to going out for a meal and returning to the hotel for a nightcap, but, not to be, the bar closed at 8.30 p.m!! There was no mention of this in the brochure and had I known I would not have booked this hotel. I will end on the plus points, friendly helpful staff, and a very good cold buffet and cooked breakfast.

Excellent hotel, amazing staff and great food. Very good value for money, with an ideal location for Bowness and the lakeside activities. Highly recommend. Cannot fault, thank you

My girlfriend and I stayed here for one night and we had a lovely time! The staff were super attentive and gave us a warm welcome. The location couldn’t be better and included parking which is handy. The breakfast was incredible and really yummy. We both would love to stay here again

Stayed for 3 nights between Christmas and New Year. Booked last minute as let down by other accommodation. Staff and hotel warm and welcoming on arrival. Excellent sized clean and warm room. Breakfast outstanding. Perfect location only short walk to lake and town. Will stay again.

We stayed at Burn How for 2 nights in November, arriving on Saturday evening. We were allocated room 25 on the ground floor and the hotel was busy but given a parking space outside a room that was being refurbished. The room was a good size, shower over the bath and nice warm radiators. The bed was pretty comfy and the room welcoming, overlooking a garden area. The location of the hotel is great, about a 5-7 minute walk to the centre of Bowness where there are many pubs, bars and restaurants. The lake is even closer. Breakfast was very good, and had just about everything as an option. The staff were lovely and I can’t fault the service and friendliness we received. When in the area again, hopefully when it’s not as wet, we would definitely stay at Burn How again as the location is perfect for exploring the lakes.

Just returned from a 3 night stay at this hotel. Disappointed doesn’t cover it. Our room was really dated, and screaming out for a refurb. The carpet hadn’t seen a hoover for goodness knows how long. The dust was thick, the windows disgustingly dirty. Black mould on the patio door. The duvet cover was about twice the size of the actual duvet. The towels were never changed for the duration of our stay. Housekeeping came on our last day, changed the waste bin in the lounge area, put some biscuits out, when we mentioned the dust he went out, came back with a dirty towel and flicked over the furniture. I did speak to the manageress before we left, and in my opinion she didn’t appear to be surprised. I would not recommend staying at this hotel. The breakfast was moderate, presented nicely but that’s about all. The staff were pleasant, and helpful.

Once again we have nothing to complain about. The breakfast was fabulous. The staff were lovely and very helpful. The room as always was spotless.

We e stayed here a number of times and have never been disappointed. We usually visit early or late in the year . Think we should try May/June as the gardens are beautiful. Must be lovely to sit out in them . We’ve stayed in numerous rooms . The last one being the junior suite. Which was very comfortable. All the staff are lovely . So friendly and helpful. The breakfasts are fabulous. All cooked to order and plenty of cereals, yoghurts ,fruit etc. We will be back ☺️

Arrived 24th Oct been to this hotel quite a few times . Had a great garden room which had been refurbished,very comfy and clean. Breakfast is lovely and plentiful. Staff are very nice and always cheerful and helpful. Definitely be back .