Jackson Court

I gave my mom a week's stay at Jackson Court as a gift. Unfortunately, the concierge, Paz, at the front desk was unhelpful, impatient, and blatantly rude to my mom, who's a senior. The concierge told my mom she complains too much. My mother found her room to be musty and stale. She asked if the pillows and sheets could be changed. She was told that housekeeping doesn't come every day and my mom would have to change them herself. I was horrified by the repeated discourteous service provided by Jackson Court. I had to call RCI and Jackson Court Manager, Ms. Jingco, to intervene. The staff at Jackson Court needs a crash course in customer service. Avoid Jackson Court San Francisco.

We stayed for three pleasant nights at Jackson Court. I chose the location based on friends living nearby, but the charm of the building and neighborhood were definitely pluses. Continental breakfast of coffee, juice, yogurt, cut fruit, breads, bagels, muffins, peanut butter, cottage cheese, etc. was light, but enough to get us up and out. Please note that room 4 (Jackson Room) is right next to the breakfast room so you will hear noise between staff set up (around 7am) and guests chatting while having breakfast (7:30am onwards). The bed is right next to the room's door.

Street parking only. On the corner of a busy intersection. Traffic noise was awful. Trash trucks in the morning. Room smelled stuffy.

The Jackson Court is an old Pacific Heights Mansion that has been converted into a small, quiet hotel that is immaculately maintained. It has an old world feel and that it lovely. The staff couldn't be more accommodating. Beds are firm, showers excellent. Nice kitchen for complementary continental breakfast. Easy walk to Fillmore and Union Streets with lots of restaurants and shops. Importantly the Jackson Court is reasonably priced! Hard to find in SF. Would stay here again in a minute and would not hesitate to recommend to others.

Wonderful staff and very cozy rooms. The location is fabulous.

I really liked the ambience of the hotel, with it's old-fashioned fixtures and charm- and the bed was comfy, staff was terrific and the area is great for restaurants. However, the wifi was not good, and I have to agree with my husband that there is a kind of old-carpet smell in the rooms- it bothered him quite a bit.

Super cute place. Nice staff. Spacious rooms. Loved the common area, books, tea, and fire place. Would definitely stay here again!

We were looking for a place near my son's apartment. This worked out great. Loved the room and the location. The breakfast was perfect. Our onlyi complaint was the water pressure in the shower. Other than that, we loved our stay.

I stayed at the Jackson Court Inn for 4 days at the end of June and the beginning of July 2017. My reason for visiting San Francisco was to visit my daughter and I specifically chose the Jackson Court because it was 4 blocks away from my daughter’s apartment. Unfortunately, I did not realize that there were four very steep blocks between my hotel and my daughter’s apartment. Nonetheless, this proved to not be that much of an issue. I arrived in the afternoon and was greeted nicely by a reception staff member. It took only minutes to check-in, and I was soon escorted to Room 3, the Library Room, on the 2nd floor. The hotel has a traditional Bed and Breakfast feel with multiple sitting areas on the first and second floors. My room faced the front on Jackson Street, and featured a Queen sized bed, a sofa sitting area with wood burning fireplace, TV, and desk as well as bathroom with shower. I felt that I had a good amount of room, and I enjoyed the TV sitting area. The room was nicely furnished and very clean. There were adequate towels and amenities in the bathroom. I was able to find various outlets to charge my electronics, and I found that the Internet Wifi was adequate for checking emails and downloading files. Overall the the hotel was very comfortable and quiet throughout my stay. There was a separate room on the second floor for breakfast, which I made use of each morning. The continental breakfast included croissants muffins, breads, cereals, fruit, juices, tea, and coffee. It was plenty for me, and I enjoyed having a little something to eat before I left each day. I think the main reason to stay at the Jackson Court Inn is because you have business or are visiting someone in the Pacific Heights area. It is a long walk to touristy areas such as Fisherman’s Wharf and downtown. You can easily walk to Fillmore Street, but a walk to Cow Hollow area will require navigating 5 steep blocks up and down. I did not have a car, but if you bring one, you will have to park on the street and follow the many parking regulations posted in the area. Nonetheless, getting around the city without a car was not a problem because I found it very easy to summon an Uber driver to get me to areas I needed to go. Overall, I really enjoyed this place and appreciated the homey feel. It was a really nice place to stay, and I will definitely stay here again the next time I visit my daughter in San Francisco.

Cozy hotel within walking distance to public transportation. Delightful staff, very accommodating and warm. Nice kitchen for complimentary breakfast. Would definitely stay again. Each room is different. Generous with extra bedding. Afternoon tea is a nice touch.