Berkley Lake Townhomes

Location perfect for all areas of central Florida

Old furniture not cleaned properly limited kitchen utensils basically the only thing working was the A/C

This was our second visit. First time everything was great, the condo was nice and clean, beds were comfy, bathrooms were stocked. This visit completely different. We had three adults, they gave two towels. There was a half a roll of toilet paper in two of the bathrooms, half bathroom had none. Almost every window had broken blinds and the curtains on the lanai doors were too small and didn’t cover the doors. Lanai doors were unlocked and cracked open when we arrived. Carpets are dirty, you can see walking paths in the carpets. The unit smelled very musty when we got there. There was a German cockroach on the wall which I have photos of. One of the bathrooms had a dirty sink and half used bar of soap. Kitchen dishes in the cabinet were not clean. The cooking utensils were gross. The beds were the most uncomfortable beds I’ve ever slept on, and we travel every weekend for business. The sheets felt like sandpaper. Ended up sleeping on the comforter and using a different blanket. The upstairs rooms were very hot, downstairs was nice and cool. The living room tv is the only tv that worked. The “office” is only open until 4:30, we were working so we couldn’t contact them regarding the room. After we got back for the evening no one was available. If you plan on staying here, make sure to arrive before 4:30 in case you have problems. Make sure you bring toilet paper, paper towels, cooking utensils/pans. Housekeeping never came at all but left a note asking for tips and leftover food

Completely outdated. Furniture is gross. Not worth the price.

Good location

#?

At first I had trouble but Brandon fixed my problem i enjoyed the property will stay again

Did not receive check in instructions on time; some cabinets were broken; property could be cleaner; dryer not working properly.

Not sure if I just got a bad room, but I booked a 3 townhome for the weekend, based off some good reviews for this place. the room was not clean whatsoever stains on the bed, and what appears to be blood. The sofa bed mattress protector covered in stains as well. We were given the wrong WiFi password and couldn’t get ahold of a person for help until the NEXT day. Overall the resort amenities are nice, the townhome was spacious but the room was outdated and dirty. There’s no smart tvs and only a tv in the master & downstairs. So no tvs in the other rooms. The closet door was off in one of the bedrooms, all of the blinds in the rooms were tore up or missing. The microwave, and washer were also extremely dirty. I wasn’t even offered a change of room or a refund and their excuse was because it was booked thru hotels.com.

A bit outdated, broken blinds, hole in upstairs bathroom wall, old water leak in upstairs ceiling, small patio. Large and spacious. Beautiful outdoor pool.

Every thing was A1

Air wasn’t on took too long to cool off