InterContinental Cleveland by IHG

As always a great experience at the hotel. The employees there are always wonderful.

The Intercontinental Cleveland is a world class hotel. All hotel services were provided in a professional and courteous manner. The proximity to the Cleveland Clinic can't be beat. The two restaurants were excellent. Overall I give the Intercontinental an A+.

I stayed a weekend in the hotel’s club level with a club lounge that provides breakfast/ tea/ drinks during the day. Breakfast can get packed with no seating or availability. It is a one woman show on the weekends. Antoinette worked tirelessly setting out a nice buffet of food / table settings / welcoming people and cleaning the tables after people left. She spoke to everyone and remembered where everyone was from and who they came with. She is a remarkable woman who made my stay very special. A truly warm person who loves her job. She is wonderful but needs a little hand during the busier hours. When she goes to the back to get more food and people arrive - there is no one at the desk to greet folks or seat them.

- Perfect for my 3 day Cleveland Clinic visit - very spacious room on the concierge 12th floor, HVAC was excellent - lobby / lounges although not recently done were inviting and friendly - bed was VERY comfortable, bathroom very well appointed, shower was great, I always think today’s hotel showers need a handheld wand that works in addition to shower - I needed a refrigerator and wheelchair for hospital rounds and a procedure and they were in my room waiting for me - room appeared very clean - good value - executive dining room chef is superb and could help the hotel create a destination restaurant ( an opportunity and whole different discussion)

Beautiful hotel, but the mattress was hard as a rock. Other than that, it was a great experience. The staff was super friendly and helpful.

My visit to the restaurant here was excellent. The food was so good and the atmosphere was wonderful. My waitress, Lucja was very pleasant, attentive to me and added to the great experience. I highly recommend.

We thoroughly enjoyed our stay at the Intercontinental. Everyone there...from the staff at the reception desk to the waiters in the restaurant...was extremely helpful, friendly and welcoming. As I was there for a medical procedure at Cleveland Clinic, the Skywalk connecting the two buildings made getting around the main hospital a piece of cake. Also, our room was immaculate. If you have an appointment at the CC there is no better place to stay...the convenience makes it well worth the price. I highly recommend this hotel and intend to stay there whenever I return to Cleveland.

First Class Hotel with a great staff!! Nice Breakfast place and a great evening restaurant onsite. The staff in all aspects were outstanding and accommodating.

Anntoinette Pearson, is an oustanding collaborator. She greets all the Club Lounge visitors with true warmth and cares of all the details to ensure that visits are memorable.