Meliá Cozumel All Inclusive

Pool bar

Nothing it was amazing

Room was not as pictured in reservation process. Junior suite pictured as brightly lit and light furniture. Instead the furniture was old, mismatched dark wood. Robes were dingy, thin and tattered, sheets were pilled. Staff were great - very friendly and helpful. Food in buffet was ok. But dinner restaurants were not anything special. In fact, in some cases, I would rather have had the buffet food. Desserts were the same as the buffet desserts. The beach and pools were nice, hotel lobby and bars were also nice. However, the water there was not good for snorkeling. I would pick a different hotel next time.

La comida es muy buena, se nota que no es solo un buffet.

Relación precio calidad, ciertas cosas puedes optar si eres level solamente y creo que debería ser un desde, como por ejemplo batas.

Excellent staff constantly predicting our needs and delivering services with warmth and professionalism. The entire staff was terrific, but we were extremely impressed by Diego, Daniel, Justo, Alejandro, Adrian and Jeremy.

This is an amazing resort. My drinks were always full. The staff were amazing with our kids and with us (the adults). For an all inclusive, Melia sets the bar high!

we stayed her for our 20 year anniversary. We were so excited to stay at the Melia until we got there and saw all the STINKY seaweed that was collecting on the beach. The stay was excellent however our initial room had a big side gap in our room which allowed air to come in and I got bit by insects. The buffet was the worst! We had yogurt and brought in my own berries and granola. Food was cold. The Fish restaurant meal wasn't good. We're from San Diego so we're used to good food. If you're from a small city or State, your taste buds might be okay with the food. The cocktail mixers were gross too. They tasted like they had sweet and low in it. I had to also buy my own cocktail mixer. So disappointing since it was our 20 year anniversary trip. But like I said, the staff was super nice and amazing!! !'

Everything was very nice. The entertainment was less exciting than other Malia’s stay. The food was OK at the buffet, but the reservation restaurants were very good. But a five day stay only allowed for two restaurant reservations. Wi-Fi service was in and out, but not dependable. We lost hot water on two occasions once for 24 hours and we could not shower before dinner or before bed or in the morning after being on the beach. We were offered to use the showers in a different building, but it was late and I didn’t want to leave my child or go to another building.

Our second visit to Melia, beautiful property, everything is spotless. Room was cold and bed was nice, slept like a baby. The employees are amazing, any thing you ask for they are on top of it. The only thing disappointing was the food. It was just meh, nothing special. In the ‘specialty’ restaurant our dessert option was cheesecake. It was a 2x2 white cake with shredded Parmesan cheese on top. Not even kidding. On to another Cozumel property for next visit.

Every thing.

Locwtion

Que los meseros de la alberca tomen cuando están trabajando y te sirvan lo que se acuerdan (casi una tal Lupita) bastante grosera y nos atendía a mí y mis hijos como quería. Además de que el staff en lugar de trabajar se mete a la piscina. También cuando fuimos a pedir que revisaran las cámaras porque nos habían robado unas chanclas dentro del lugar nos dijeron que sólo lo hacían pasa objetos de valor. Lo cual en primera no debería de perderse nada que esté en las camas balinesas. El menú del room Services muy muy limitado. Y en los snaks.