Holland America Denali Lodge

Arrived at property around 6:30 PM.. no parking was available - they asked me to park little further. Went to park at other parking area where no shuttle was available and it was not possible to walk back to checking counter with 4 bags. Drove back again at main parking lot since I had 4 bags with me. Staff was helpful but parking arrangement is horrible.. avoid this place if you have more bags / luggage.

The location of this property is superb; yet the condition of this resort varies too much (compared to what is shown on the booking page). Our room was small and really outdated. I was expecting a nicer overall condition of the hardware but was given a room that looked like in the 80s or 90s. The staff here were really nice and friendly though.

Very convenient to Denali National Park and close to restaurants and shops. Large property with internal transportation.

The condition of the room was poor Broken window curtain Inoperable window Broken alarm clock - someone smashed it Broken shower rod and curtain Water damage in bathroom with mold from nonfunctional shower curtain Some parts of the lodge are nice Food is meh

I had a great experience at this property. The staff were wonderful and very helpful. The rooms were clean and everything worked as it should. My only issue was that the wifi didn't reach the rooms.

It was a good comfortable stay. We also ate at the hotel’s steak house restaurant and had a good experience. Had to use a resort shuttle bus to get to room at Canyon Lodge.

Very beautiful property!!

It was so busy and overly touristy. It was nice that they offered complimentary shuttle. They would not let me checknusnin because it was made under my husbands name which is annoying but fine, but she didnt even bring up the 2nd room we booked for my non-english speaking in laws. We noticed after that we only had 1 set of room keys. When my husband went back to the counter to check in for the 2nd room we booked they required my father in law to come show his id and check in dispite the room being booked under my husbands account. The rooms were fine but the buildings are old and need up dates and there was a lot of mildew in the bathroom. The wifi did not work.

No air conditioning but 1 fan was supplied Could have used 2

Staff very nice. Steakhouse was excellent