French Horn Hotel

Very friendly helpful staff here. Stayed in cottage which was comfortable and spacious, loved it! Only suggestion is bathroom dated and old shower in bath needs updating to walk in shower. It’s a bit dangerous to climb in bath for shower for elderly guests. However we really enjoyed our stay and will return. Stunning views.

Very welcoming team of caring professionals. Fabulous food and ambiance. Certainly will return.

Beautiful hotel in a beautiful setting by the river. Amazing food in the restaurant. Plenty of choices for food options nearby. Attentive and friendly staff

We enjoyed our stay at the French horn. It has old work charm and the staff are excellent, friendly without being in your face. The feel of the place is lovely and right on the river. A sympathetic make over would be beneficial building on the charm and character of the place. The rooms were spotless, comfortable and spacious. I cannot rate the staff too highly they were excellent. The food is very good although expensive and the silver service faultless. The only real downside is the road alongside the property but we were not disturbed by it and was quiet at night. Overall I will stay sgain

My friend and I went for lunch for my birthday. As we had done the same last year and had an exceptional experience we were excited. Sadly this visit was disappointing to say the least. Lovely welcome to begin by the lady owner, with delicious champagne but it was all downhill after that. The service was slapdash with badly dressed waitresses. We both ordered halibut, a fabulous fish and one of my favourites. One dish looked like the fish had slid across the plate and the garnish had slipped off, sauce was tepid and the fish was so overcooked my friend couldn't eat much of hers. She told the waiter when he asked how we had enjoyed it, that it was very dry. He made absolutely no comment. The side dishes (green beans and potatoes Dauphinoise) were rather meagre and lacklustre with no real presentation. So onto dessert, my plate was plonked in front of me rather casually, but the chocolate pudding was very delicious. My friend had to send the hazelnut soufflé back because it tasted only of beaten egg-white, I can confirm I tasted it, no flavour at all. She then ordered the chocolate also, strange that her's had nicely piped caramel cream at the side but mind looked just spread on, but this pudding was nice as I said. We decided not to spend any more money on coffee etc. But they did give us the nice chocolates at the end which we appreciated. When the bill came there was no comment on our difficulties, no apology, no reduction. The bill came to £162 which I felt, considering the standard, a ridiculous price. We left no tip and vowed to go to the Manoir aux Quatre Saisons next year. Recounting our experience to my neighbour later he told me that apparently you are entitled to pay what you feel the meal was worth but have to alert staff to issues (which we did) so they can attempt to rectify them. I wish I had known that earlier. My issue with this experience is that they were well aware that we had issues with the meal, sending back the dessert brought no comment, no effort was made to make us feel like valued customers and it seemed they could care less if we ever came back. It makes me sad to have to leave a review like this. Let's hope they make some changes because it is a really beautiful venue by the river.

We visited this restaurant with rooms to share an evening with old friends. For us, it was quite a long drive so we phoned ahead to see if we could get a snack in the bar as we would be arriving after lunch but dinner was booked for quite late. We were assured there would be no problem. It was a problem, you can't order food in the bar. The French Horn portrays itself as a top venue, actually, it's very tired. The room was clean but in need of a facelift. The food, at dinner, was better than average but not as exciting as promised. The breakfast, served to the room, consisted of great produce but overcooked.

Well my stay started off very promising, hotel reception called in advance of my check-in to see if I wanted dinner (always nice to get this call), on my arrival was informed I had been upgraded to a junior suite (again nice). I was shown to my room, it was very cold but I can live with that as I had only booked a few hours before arriving and wouldn't expect them to heat an empty room. I slept reasonably well but when I awoke early to shower & shave I was greeted with only cold water, It's an old building I thought so lets just let the water run a little..5 minutes still ice cold water..10 minutes again still ice cold this made for a very bad start to the day. I went to check out as I had already lost 15 minutes to my day by faffing about with the water I wanted to get going ASAP. I mentioned that there had been no hot water and was amazed at the response I got "well it is an old building" I will spare you the rest of this short conversation. My advice is do not stay here if you need to have a shower that is not ice cold!!!

We attended the restaurant last weekend and we were greeted by the most amazing staff and had the most amazing evening. We were under no pressure to stick to our table time. In such amazing weather we were left to enjoy some lovely drinks on the terrace and told to come into the restaurant when it suited us. The whole experience was amazing, the food was of a great quality and great portions. The staff were very attentive and helpful throughout. We were made to feel comfortable and relaxed all the time. Thank you and we recommend this to parties of any level to attend.

Stunning location. Great service. Quiet rooms with great views. In the morning, just walk down the beautiful lawn, jump in the river and go for a swim.

Where to begin. This place is a disaster. Two rooms booked at £390 for a single night bed and (continental) breakfast. No restaurant open in which to eat breakfast with the rest of our party. £390 remember! No kettle in the bedroom with which to make any tea but tea bags present. No hot water. Water pressure like a new borns wee strength. No ironing board. A door in the bathroom that accessed the next room bathroom but which thankfully is locked. But the door is so feeble we can hear all the personal toilet habits of the unfortunate guests next door. I continually phoned reception as advised but no one picks up. I’m encouraged to leave a message and someone will get back. Guess what? Walked down to reception and hear running water. This time it ain’t the Thames it’s literally water pouring through the roof into the reception. Had drinks on the patio overlooking the Thames but had to continually go to reception to order more drinks although we genuinely appeared to be just one of a very few number of people staying. Oh! And if you go out until after 10.30 and you forget your keys you won’t get back in. Sorry but this all adds up to a tragic event.