Holiday Inn Express & Suites Jackson by IHG

Location was nice, the pool and hot tub were good. About what to expect from a free breakfast.

Spring mattresses and maybe just the room we stayed in but it had an annoying like beep for 30 second on 30 off.

服務人員的熱情

冷氣似乎運做不正常，必須開窗戶通風！

Very clean and comfortable room. Super comfy bed and pillows. Staff was very helpful and pleasant. Great breakfast choices. Reasonable nightly cost. Will definitely visit again when in Jackson!

We love the staff here and accommodations are clean and easy access. Easy Parking! Best place to stay in Jackson for the value and comfort.

Our TV didn’t work our toilet lid didn’t work. We got double booked in charge for two extra rooms that we did not book and they pulled it out of our account Our blow dryer didn’t work and we woke up with ants on us and ants all in our stuff. The staff did nothing to help us refused to give a refund and was talked to horribly and then hung up on when I called to talk to the manager the following day The worst place to stay, never stay at this hotel. Also, the pool was shut down, but they let us in there gave us the key without telling us. It was under construction. Went into unsafe unconditioned water.

Staff was so helpful and nice

Room was great ! Clean and fresh Breakfast was perfect. Simple, clean and delish. Thank you

ust now on Google The room was clean but that’s about all I have nice to say about this place. When you’re traveling and you have a long day and you arrive at a place, you just want a few comforts. No one wants to drink out of plastic-wrapped plastic cups. Can you please look for a slightly more sustainable option. Glass is great, but even paper works. The pool was drained, and the hot tub was empty. The room was noisy, right next to the mechanical equipment room, and although the hotel did not seem to be that full, there were definitely people above us stomping around for three days in a row. Can you please consider where are you place people in room so that they are not in the most obnoxious places if there are other ones available? So sorry that we used booking.com And that apparently means that no flexibility is afforded later. We just wanted to switch from two beds to one larger one. We are both tall and had to sleep separately. Hot water was lost in the middle of the shower, after completely soaping up. It came back after about four minutes, but this was unpleasant to say the least. And worst of all, the situation with the curtains was the last straw and caused me to go into a meltdown. The blackout curtains only have a track that goes across a quarter of each window on the edge. They don’t actually close. What in the world happened to make anyone think this would be OK. Our room backed up to the pool and back patio where lights were blasting into our room and not only could we not have darkness when we’re sleeping, but there was no privacy. Luckily, I happened to have a binder clip on my chips, otherwise, I would’ve completely lost it. I cannot, and should not have to sleep in daylight. The pancake maker was also broken. We did have breakfast one of the three days, it was decent. Thank you for having paper plates for breakfast.

Space in the rooms.

The way they treat customers not very welcoming.