Colfax Inn

Lost our reservation as this place closed half their hotel! Impression the state closed them for helth violations!?!?

It is a very unpleasant dirty smelly place to stay. The elevator doesn't work, poll closed for construction for who know how many years. Snack machine empty, no ice and the whole 2nd floor is not livable, a couple checked in for a room on the 2nd floor and left within 5 mins cause it smelled like urine and nothing was working, air or Tv and dirty toilets no phones in room. They charged us $30 to check in early when we saw that the room was ready and refused to give us a receipt. Asked us personal questions and would not refund us because we left after calling the police to come cause we was having a confortation in which they were also there the night before cause someone was totally locked of the bldg. We did get a receipt after the cop told him 2 and when we left he came out of the hotel waving money stating you come back in and I give you your $30 back in front of the camera. NEVER AGAIN

They cancelled my reservation 4 days before I was supposed to stay there! Ridiculous.

We arrived at 7:00pm to check in and a very rude man named Bob looked at his paper list and said we did not have a reservation or a room. After showing Bob our confirmation email. He said in very broken English that he didn’t understand and he had no room for us. We were forced to end our vacation early and drive 4 hours home. As well as miss our concert and race the next day. Extremely disappointed!

Room was a king size bed which was decently comfortable. The AC unit in the room, did not work very well to keep me cooled down on the hot days I visited and stayed at Colfax Inn. I went to purchase a box fan to help blow air on me to keep me cooler. It barely worked but was better than nothing.

We have NO GOOD WORDS.NO AIR, NO TV,NO PHONE,IT SMELLED LIKE PISs.Mangrer wouldn't do anything.there was 8 room that left.No money back. DON'T STAY THERE.

My room was nasty and it took me 45 mins to even get in to my room. Had my order done online. Had everything proving I paid for my room only to be told I didn’t and stand there. No lights in parking lot and nasty. Tv didn’t work at all bed where nasty. Sheetz so old u can see through them. This should be shut down and burnt.

We needed a room in or near Des Moines at the last minute, and circumstances dictated that it needed to be affordable. This property isn't too bad, but the check in process was a bit dated. What made me rate the property low was that the man who checked me in forgot to swipe my card. There is no phone in the room, so they did not call. I had stepped out to get some food for the two of us. They knocked, no one heard, so they just let themselves into the room. Look, I know the forgetting to swipe my card was just a little oversight... BUT DO NOT JUST WALK INTO MY ROOM! EVER!!!

We came in last minute, the front desk guy could tell we were tired from driving. Express check in was very nice. You can tell they have been updating the place. Room was clean, bed was decent. Room was quiet. We had no issues really, For being last minute, and right off the highway, it worked perfect for us.

During our stay the first night I asked for some more towels and the guy who runs it told me “no”. So I just dropped it and went back to my room. The next day we had a wedding to attend and we left. We arrived back about 9:30 pm and our card wouldn’t work in the door so my son went up and no one is ever at the desk he rang the bell and waited a long time finally the man came up and made another key card. My son came back to the room and it still didn’t work to get us in. My son went back up and waited awhile again after he rang the bell and the man gave my son a master to get in and my son took it back. When my son took it back he asked for another key card so we can get in and out the man told my son in a few minutes. A few minutes pasted my son went back up and got another key card and it still didn’t work. My son went back up there and asked for another one it wasn’t working and told my son he is going to call 911 on him cause he is eating. My Son was pissed and walked away came back to the room. A few minutes later I went up with him in case he did call the police(we wanted him to cause it was our room for the night we paid)and I was on the side of my son and the man didn’t see me and was really rude to my son until I walked up to the side of him and he changed his tune. He seemed drunk couldn’t even open a door that he was trying to open with a key, couldn’t walk straight. This place is unreal the people that run it are very rude and I will not be staying here again and I recommend you not either.