Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

Sandals Royal Carribean did not disappoint. Shadeen (wedding planning office) went above and beyond. To add some further detail, my wife and I had been planning our vowel renewal in Jamaica through Sandals and it was poor. HOWEVER, as soon as we get to the resort Shadeen makes it look effortless and there is no stress. Her attention to detail and “customer first” approach is great. She made our vowels renewal exactly what we wanted, thank you Shadeen you were amazing! Our butlers Ian and Nicole were exceptional and in all honesty they made our stay. Both made our individual birthdays special and made us feel special on each. To be honest, I think if we didn’t have Ian and Nicole I don’t think our stay would of been what it was, they were amazing, friendly, professional and easy going, thank you both. The maintenance team on the beach were also great and keep the beach in pristine condition whilst also being pleasant and professional. Few comments for improvement. My wife and I went to the sushi restaurant in Montego Bay and was met with abit of hostility when asking for Perrier water that we had thought our butler had arranged, it was as if the server was looking down on us, however she did warm up to wards the end. I would also ask that water bowls be fitted around the resort. There are many cats and kittens and I am sure they are fed and watered but would be good for bowls to placed around

Chad and Kevoy were absolutely phenomenal! From the moment we arrived, they made sure every detail of our stay was seamless and stress-free. From reserving the best spots by the beach to surprising us with personalized touches in our room, they went above and beyond every single day. Their warmth, professionalism, and attention to detail truly made this a dream vacation. Highly recommend the butler service — worth every bit! ⸻

We have been to this property 3 times and booked return again! Shout out to our butlers Sherry-Ann & Roland! They took the best care of us from bringing us snacks, to handling our dining reservations, & even decorating our room for a romantic occasion! Highly recommend this them & this property!

My wife and I arranged a 4 night trip to Royal Caribbean via the last minute travel deal option from the Sandals website and were fortunate to further reduce the cost of the reservation with a 777 sale. Combined with the close proximity to Sangster Airport that resulted in a noon arrival to the resort (thanks Shernod), and low season occupancy, it was excellent value. The staff were fabulous hosts from Day 1 thru Day 5. Dinner reservations were easy to make with Concierge and Island Routes desks despite not having butler service, and the meals at the Thai, Tavola, Spices (Janice) and Bombay restaurants were delicious. We also shuttled to Montego Bay resort for an afternoon at the beach, and a fabulous evening at Butch's (Renaldo). Our room in the newer Highgrove Building was huge, clean and quiet. The pools were warm and clean, bartenders (Andre, Stacy Ann, Austin) happy to concoct our drinks, and the island a fun place to spend an afternoon. Great to have met friendly guests from USA, Canada, and the UK, while reuniting with Sandals friends from PEI (M&M). Hats off to GM D. Smith, her management team (Kaye, Kadeen, Shana) and support staff (Oshin, Kimone, Omar), and not to forget Anastasia at the Sandals Lounge upon arrival, for making our short visit a memorable one and definitely worth repeating in the near future. Tip to others travelling thru Sangster Airport - opt for MoBay Lounge prior to departure.

We’ve been going to Sandals Royal Caribbean for years. Ellis and Dwight are our butlers and they are the best!!! Always make us feel special. Shawane and Christopher will take care of you at the bar. Kim will book your next trip with a smile. Thanks for always a great vacation.

Our stay at Sandals Royal Caribbean was heaven!!! The staff was amazing and the food was first class. We had the time of our lives and have already booked a return trip for next year. I was celebrating my birthday and was treated to a bubble bath with rose petals in our private soaking tub on our private porch. Airport transfers were seamless. Thank you to all of the wonderful staff who made this such an amazing trip. Highly, highly recommend!!!! 10/10

Excellent service and scenery with plenty of bars and great restaurants and food. No problem finding chairs at the pool or beach. Nice private island with pool and clothing optional area and a bar with a Jerk Shack

We had a really good holiday at Sandals Royal Caribbean. It’s a very friendly resort with a good choice of restaurants on site, plus at the nearby Sandals Montego Bay. Lots of positives & a big shout out to Sabrina in La Tavola & Robert in Spices/Le Jardiniére. They are exceptional & work so hard. Lots of positives regarding this resort such as: Staff friendliness & integration; Helpful reception & Club Lounge; Well maintained external areas; Good restaurants with lots of choice. The only negatives we would record are: Slightly disappointing housekeeping. The room was cleaned (or offered to be cleaned) every day, however not to a high standard. The floor should maybe be mopped at least once a week as it was dirty; Payment issue regarding late room check out. $100 taken from my Wife’s bank account twice. Took a long time to sort out. A week since returning home, the second payment is still showing as pending in the account, however we think it’s all sorted now. Overall, very good holiday with just a few minor points recorded.

We stayed at this property this past June after staying at this resort years ago ( It was our 3rd Sandals visit Club Level in 2013 ) After returning in June, we fell in love with the resort mostly due to the butler service. We had a new butler ( Chad ) this trip who was outstanding. I know a superstar when I see one. Chad went above and beyond to cater to us. He was very professional but we enjoyed him as a person & his sense of humor. Due to the beautiful spacious rooms & excellent service, we are booked for the next 3 years to come back. The food was also very good as it's been for years. The water was PERFECT. Flat like a pool & get right in temp. Another perk is the offshore island. Cute bar & pool ( newly remodeled ) Jerk Shack & massage huts. We had a cabana for the day with Antonio as our attendant who was a lot of fun. Other superstars we encountered Mark the manager at Bombay ( Super friendly cute guy )who served us a pain killer at the Mariner beach restaurant then 2 days later we walk into Bombay for dinner & he shows up at the table with 2 Painkillers! Jodianne our lunch server at Mariners. The bartenders at Mariners. Vanessa at LeJardiner, Amanda in security ( really enjoyed chatting with her one evening at piano bar ) Donald at the piano bar also a stand out. Also not our butler but we will request her in the future to partner with Chad ( Karmeilla ) always friendly to us & we watched her in action all day catering to her guests. Another stand out butler we met was Ellis. In management Kadeen ( Kay Black ) the guest relations manager, Kadeen Loyalty & Travel Mgr, Summer in loyalty & travel ( thanks for coming to our room to book us ) Davia Butler Supervisor ( You are always great at the fun butler parties ) We met the hotel Mgr Peron for the first time who took the time to stop & chat. We didn't see her this trip but Dawn Smith the GM on my superstar list. We thank all of you for your hospitality & look forward to seeing every one again in Sept 2026 Charlotte & Eric Owen

Smaller all inclusive that lives up to the newer and bigger Sandals propertys!!!!!!!! Amazing staff,pool, food and Butler's. Chad and Kevoy were out butler's and did an amazing job at keeping us informed and always being able to get things that we requested. Anyone going to this resort should request Chad and Kevoy!!!!!