Sandals Negril - ALL INCLUSIVE Couples Only

This was our second trip to Couples Negril the previous one some 19 years ago. This time we took Timair from Montego airport to Negril, a 15min trip. Highly recommended. The communication with the hotel prior to departure was excellent through Gordon the Operations Manager and his staff. In fact the time and effort Gordon provided during the whole holiday was exceptional. He arranged a change of room, often welcoming guests for breakfast, interacted with staff during the day and made the time to say goodbye to us when we left. Not met many managers that puts this much effort in to providing a personalised guest experience. Top marks! The hotel and staff were just as we remembered it 19 years ago, friendly and engaging. The hotel itself had changed little and was in good condition. The room was well equipped with plenty of towels and storage. The bed was particularly comfortable. In room service via the app worked well, we only used this for drinks. The room was always kept very clean with towel sculptures regularly provided. The food and service in the restaurants were great, we enjoyed them all. Our favourite was Otaheite, outstanding food, service and for the whole dinning experience. We liked the fact that restaurant menus change on different days of the week which I think is unique and adds extra choice. The returners meal (Mondays) is definitely worth attending, they really make an effort with exceptional food and great service. One night we’d had dinner and fancied cheese and biscuits in the buffet and listen to the house band at around 8pm but were turned away as the tables were still set up for dinner, although not many people there so this was disappointing. The entertainment team Kekee, Francesca and Akeisa were enthusiastic and always fun. If you take part in the daily activities you are given funny money to spend at 2 weekly auctions! The house band in the buffet restaurant played some modern music but couldn't help think they would have been much better playing more reggae focussed tunes. The Piano Bar was either crazy karaoke or a banging disco (far too loud). However, we did enjoy the Karaoke. The pool area is layed out well, but sun beds with an umbrella were at a premium and only available if you got up really really early. Probably the biggest down side to this hotel, but could be sorted easily. The pool bar was a great place to meet people and chat. The drinks service was swift and Moveta knew what we were going to drink before we asked for it. The gardens are immaculately maintained including the paths to and around all the buildings. The beach was kept clear of seaweed and raked daily. Took the ‘Exchange program’ mini bus to Couples Swept Away for the day. Now I know everyone is different but when we arrived they had run out of fresh towels everywhere. The two pools are tiny and at either end of the hotel, which is amazing considering the hotel is twice the size as Negril, although acknowledge a bigger beach. There appeared to be nowhere to meet socially, this was evident when it rained and people were crammed everywhere around the small bars. However, the beach is spectacular and is worth a visit. It also has an enormous sports facility and if you are in to exercise and racket sports this is for you. Needless to say we arranged a taxi back early as wasn’t for us. We took powerbanks, clothes, mosquito nets, pens and colouring pencils and handed them out to the staff we interacted most with throughout the holiday. In summary, we will definitely return in the future because of the staff and general atmosphere of the hotel. We are in our 50/60s and it suits us and our holiday expectations. Again, thanks Gordon for making the time to engage and being an enthusiastic approachable manger.

We had a great trip to Couples Negril All staff attentive, cheerful,helpful despite hotel being full and busy Shout out to the fitness crew, well equipped gym, fab classes from Shamarie PT and visiting coach Debbie Wood, both really professional and accomodating when weather wasnt so good . Also loved the tennis facilities, visiting coach William was so good , great tips and supportive of all levels Thank you to everyone Maria

Stayed here for 2 weeks. Room good size, plenty of towels - changed frequently. Fridge had a few drinks in. Not Replenished even with soft drinks used. Had to request on the App then took 2 days to come. We couldn't book into the restaurant on the App despite trying several times. The main restaurant was OK didn't like the canteen style buffet, but that's our opinion. Pool was cleaned daily as was the beach. Great for a stroll along the sand. Most staff were excellent. The odd one of course let them down. Had to get up early to secure an umbrella at the pool. Enough beds but not if you want to have a choice of shade. Waterspouts equipment was good. A glass bottom boat tour is included as was canoes, sea bikes and little sailing boats. Diving is available and snorkeling too.

Beautiful resort. Love the beach at this resort and also liked it was a smaller resort

Not much to do at night after dinner

Fabulous resort, the staff are amazing, food and drink plentiful and good. The whole place is spotlessly clean. There is a really ‘cool’ feeling about this place, relaxing with just enough going on.

We stay 5 days at Couples Negril and 5 days at Couples Swept Away. We enjoy both places. CSA has more pickleball courts which we enjoy using and heard there might be dedicated pb courts at CN. Hopefully they can figure out something to shield the sun so we can play longer, even netting would help. The staff and food was great at both. We’ve been going to the resorts for over 25 years and hopefully can continue more trips in the future.

Review of Couples Negril, Feb. 18-25, 2026 This is home. Something we felt even more strongly this year, as we did a split stay for the first time (7 nights at CSS before 7 nights at CN…) And while CSS was lovely, we felt immediately “at home” when we pulled up to the Couples Negril lobby to start our 8th visit (we’ve been coming to Couples Negril since 2005, and have already booked for fall 2026 and winter 2027!) Check in: We were warmly greeted with Jamaica smiles and given champagne to sip while we filled out our paperwork, which was all correct and in order. Then it was off to our awesome room, 7201, and then to the beach grille/Heliconia for my first of many snapper sandwiches and saw 3 couples we knew along the way. Welcome home indeed! Food: Overall, we loved the food…and both gained several pounds to show for it. 😉 We ate at the Beach Grille for lunch nearly every day and had several delicious dinners at Heliconia as well. Staff moved people along so there were minimal waiting times at dinner and were very attentive. We sadly missed Lychee this time (didn’t realize it was closed 2 nights during the week, we will plan better next year!) but had a very romantic special dinner at Otaheite. Cassava Terrace was delightful for breakfast--fresh pancakes and made-to-order omlettes. We also loved the live entertainment at breakfast which started our day out nicely. Private Dinner: This is the first time we have done this, we had it in the treehouse. Our server was so sweet, picked us up from our room with champagne and led us to the treehouse, which was beautifully appointed with candles, rose petals and other table decor. We were so pleased by her service---especially going up and down all of those stairs! It was an unforgettable way to celebrate my husband’s 60th birthday! Rooms: Clean, no frills but well-stocked fridge and always clean towels. Loved turndown service. Always enjoy the towel art and special touches, these ladies are fantastic! Activities: We didn’t do much this year, sand gravity took over! The day we signed up for the Catamaran cruise, it stormed so it was cancelled and we didn’t have time to rebook. Oh well, next time. Romance Rewards: Couples really knows how to appreciate their returning guests. As the Passionate Love level, the perks we received made us feel special. Spa: We increased our couple’s massage from 25 minutes to an hour and we left feeling SO relaxed! Towels: There was always a ready supply of clean beach towels anytime during the day. Don't have to worry about key cards or shortages. Room Keys: LOVED that they brought back the bracelets. So convenient and much better than the key cards! Beach: We enjoyed spending time at the beach. Saw how much damage the hurricane did to the foliage, and appreciated the canopy that was put up during our stay. Still. More shade is needed. Maybe extra special (not tacky) umbrellas for us fair folk, while we all wait for the foliage to grow back. Bar was great, and lunch/snacks on the beach was a treat. Nightly Entertainment: We loved the nightly entertainment and beach & lawn parties. The Jamaican night with the fire-eaters was amazing, the Motown and Tina Turner performers were excellent, as well as of course our favorite, the Silver Birds! We were in Room 7201, so we could hear everything quite well from our balcony. We love it that Couples lends an authentic Jamaican flair to everything they do including the thoughtful entertainment. I don’t come to Jamaica to hear booming party music. 😉 Staff: Couples Negril staff is second to none and a big reason so many guests are repeaters. We felt so welcome and pampered, we can't wait to return in October! If you're on the fence about booking this property, just do it already. ;)

My wife and I just spent a week at Couples Negril (our second visit) and once again I have nothing but great things to say about this resort. The first thing that strikes you is the friendliness and professionalism of the staff. Without exception, everyone we interacted with was terrific. I'd like to especially give a shout-out to Shellyann Lake who was extremely helpful in resolving an issue we had (btw, the issue had nothing to do with the resort itself). The beach is lovely, the food was great, the bartending staff attentive and responsive. All in all, a great resort, one that I recommend to all of my friends. P.S. We were there at the end of February / early March and didn't see any effects of the hurricane that struck Jamaica late last year.

We returned for our 3rd time and had our usual fantastic experience. The secret sauce is definitely the staff who cannot do enough for guests. Food and service were excellent and the beach is one of the best in the Caribbean. Will be booking for next year..

I purchased a week at Couples Negril to celebrate my wife and I's 25th. Package was purchased in June 2025 while I was deployed to the middle east. At the time of purchase, I was unaware of the couple's policy to provide military discount. Upon calling to inquire, the representative said they would honor my service with a 10% discount; however, I would need to rebook and either forfeit our $200 travel insurance or, pay again. When I asked why they could not just honor the 10% discount at check in, they said that was not possible. Ultimately, we chose to eat the $200 non-refundable insurance and cancel the entire reservation. Only an organization that cares nothing about their clients would treat them in such a manner. Their loss, confident we dodged a bullet here. Buyer Beware!