Holiday Inn Phoenix/Chandler by IHG

Location, breakfast and pool

The property was under construction so there was a lot of dust. Other than that, it was very comfortable. Breakfast buffet was 👍

Nice pool and food! And rooms had good ac and friendly workers!

location was important otherwise would have cancelled

we found ourselves in the middle of major renovation - they were nearing floors down, placing new floors, walls were stripped off, the buffet was not accessible, the hotel continued to function without warning to incoming guests. All days - in the middle of remodeling. Dust everywhere. elevators not working. And no refunds or discounts. there is first for everything - this was our first terrible experience.

Beautiful hotel to begin with, and it’s currently undergoing a full renovation that’s moving impressively fast. You can really see the progress happening in real time, which makes it exciting to come back and see what’s next. I attended an event here and was pleasantly surprised by the food—great presentation and quality (adding a photo because it speaks for itself). The atmosphere already feels elevated, and with the pace of construction, it’s clear this place is going to be something special very soon. Looking forward to returning next month to see the finished product!

That the property was in safe area.

The room was actually kind of dingy. The rug was dirty. The bathroom sink did not have a stopper. Some of the drywall in the bathroom around the floor was breaking away. The rug was shredded where you went into the bathroom. I was really disappointed and I paid almost $300 for this room and I have stayed in other facilities for much less in the rooms were much nicer very disappointed.