Hampton Inn & Suites Jacksonville Deerwood Park

The pool and fire pit area was the best part.

Ok

Everything was nice & the staff was very friendly & made you feel welcomed.

The shower was a handheld that couldn't be mounted properly, so we had to hold it in our hands & the refrigerator wasn't working.

Selected this hotel because of the good reviews from trip advisor. I stayed for about 6 days. It was clean but neede to change rooms due to a clogged toilet. The maintenance seems to be lacking. The overall service is excellent and the area is safe and surrounded by many shopping areas and restaurants. I would go there again.

Friendly staff. Pool being worked on so couldn’t use that but we enjoyed the outdoor sitting area by the fountain. Mostly clean. Nice, well-stocked breakfast. Good value for the price overall.

Location was perfect. Breakfast every morning was great. The staff was super friendly.

The fire alarm went off at 1am Sunday morning and when I went to the front desk to see if it was a test or actual fire i was told everything was fine just an issue in the kitchen but the alarm continued to go off for another 5-10 minutes.

Hotel was great. Complimentary breakfast was delicious and good quantity, quality. Hotel staff was welcoming and polite. Rooms well cleaned and comfortable. Wanted to mention Mia specifically. She was professional and pleasant. Very helpful for someone like me who was new in the area. Provided helpful tips for my stay from eating to beaches. Sincere and welcoming. Quadre was also helpful in my early morning departure. Even though he had night shift, he had day personality and also polite and professional. Great staff, but super hats off to Mia and shout out to Quadre in my one experience with him in checkout.