Quality Inn & Suites Morgantown - University Area

Stuff was helpful and friendly, room was clean and comfortable

Needs to be updated

Convenience to hospital

The shower was extremely hard to turn on and no hot water. Paid for insurance as we weren't sure we would need all three days. Was dependent on how long family was in hospital. Only needed two days. Was told we could not cancel third day so we paid for 1 night we didn't need.

Location- that’s it.

Very rundown.

I did not like anything about the facility. The entire building had an odor and the further back into the hall that lead to my room became worse and in my room as well.

The staff were very pleasant and informative.

It was dark and not clearly visible so it was a little difficult to locate. It was the end of a hot day and no fan or air conditioner was turned on. We came late and the smell in the room was off. Then it took us a while for the AC to cool down so we could sleep.

Great staff and good location.

Location

Access was a little difficult!

Only 2 ice machines. One was out of order and the other was mostly out of ice. Stayed 5 nights and there was no cleaning service or no check for clean towels, had to go to front desk for more toilet paper. Had to have key rekeyed 3 times. One morning had to wait. On breakfast. Probably won’t stay there again.