Club Wyndham Inn on Long Wharf

The location and the unit were excellent. The bed was a queen but so comfortable we slept solid.

Location and resort activities in the lobby

The person who checked us was pleasant but only checked us in for 2 of our 3 nights, which we didn’t notice until we got automatic texts telling us we were supposed to check out early. Even after another associate helped correct the error, we still got a knock on the door from housekeeping and had to tell them we weren’t checking out early.

Just finished a one week stay through RCI. This was not our first time visiting Newport but was our first time staying at this resort. Newport is absolutely our “happy place.” We love the great food, relaxation and area attractions. The location of this resort is ideal…walkable to all of the shops and restaurants on Thames. The unit was comfortable and the floor to ceiling windows in the living room overlooking the harbor are spectacular! It was wonderful to sit in the living room and enjoy the view. We stayed in unit 561 with close access to the rooftop which is a great feature. The layout of the unit with the door opening directly to the bedroom is a bit odd. In the morning, the maintenance/housekeeping staff had no mercy constantly banging doors while cleaning and having loud, animated discussions in the hallway. Every morning we were awakened by them. The unit was cosmetically clean although, I dropped something behind the nightstand and was met with years worth of dust, dirt and hair! There is also mold around the bathtub. The units probably need periodic deep cleaning. Almost everything worked in our unit but one window was broken and did not open and the hvac unit was VERY noisy. We called in advance to inquire about the partial kitchen since I was planning to bring some breakfast foods. The woman who answered the telephone told us the refrigerators were “personal sized” and she wasn’t sure if there was a freezer so we decided to skip the breakfast foods. Her info was incorrect. We had a full size refrigerator and two burners, which is very nice. Also, we had no idea there was a bar on the second floor until we read reviews. No one pointed it out! The television offerings were disappointing since they are very limited which was a challenge on bad weather days. Parking is TERRIBLE. They have these impractical double spaces that you could get blocked in and there are not enough spaces for the number of units. Two nights we had to park across the street at the sister resort which is a dark walk if traveling alone. I noticed that other reviewers mention paying for parking and being reimbursed but no one mentioned that option upon check in. At check in, the timeshare spiel was too much. I had to say “no” 10 times before they would issue our keys. Overall, we enjoyed our stay and could possibly stay here again. A bit of staff training and attention to detail would make this place even better.

Excellent location, room, and helpful staff. The room was clean and the water view was breathtaking. It exceeded my expectations.

The room was a bit too worn. The windows— the only ones- didn’t open very wide and one window didn’t open at all. Also the vanity mirror in the bathroom was broken. But the view was lovely.

From the staff, location of the place, cleanliness, view - every thing is top notch. We always stay here when we visit Newport.

There are not enough parking spaces to accommodate the number of guests which results in leaving your car in another lot and walking back to the hotel. Then in th3 morning you must walk a distanc3 to retrieve your car. Also b3 prepare for making your bed, ordering your own bath towels, toilet paper, etc.