Vasia Resort & Spa

We had a nice stay at this hotel. The room was very comfortable, although aircon was a bit weak. Bed was very comfortable. Had a huge balcony which was great. The food was good, but a bit low on choice compared to other all-inclusives. One annoying thing was that the restaurant closed very early at 9pm sharp and by 9.01pm everything had been taken away. Pool area was great with loads of sun loungers and different areas to choose from. Nice and quiet without music thumping out which we really appreciated. Staff were very much a mixed bag. Around 60-70 percent of them were from the Phillipines and they were largely delightful. Unfortunately, I can’t say the same about the European staff. Most of them were very surly, including the female restaurant manager. She never even said hello or even acknowledged us, despite me repeatedly smiling and giving her the opportunity. I understand that working in hospitality is tough (I have done it myself) but it really dampens the atmosphere if the staff can’t even make the effort to show some warmth towards the guests. The cleaner, however, was delightful (room 1219) and we gave her a generous tip at the end. As was night recepionist when we checked in. The town of Sissi is very pretty but there is nothing to do. Getting a taxi even to the neighboring town of Malia is expensive and tiresome. Going to Heraklion and back cost €150. There is just one bus a day, leaving at 9:15am. With all this in mind,I would recommend this place to people who are just looking to unwind and enjoy the sun in an all-inclusive resort.

Vasia Resort & Spa – Sissi, Crete (April Stay) ⭐️⭐️⭐️⭐️ (4/5) We spent 7 days at Vasia Resort & Spa in Sissi, Crete in April. As it was still a bit out of season, we had mixed weather—around 4 good sunny days, which wasn’t too bad for the time of year. 🌟 Hotel & Rooms The hotel room was lovely. We had a large, comfy bed in our bedroom and a separate area for the children with two single beds. There was also a fridge in the room and a balcony with a fantastic view of both the pool and the sea. 🎾 Facilities Tennis Court: We played tennis a few times; it’s free for guests—you just need to book an hour slot in advance. Gym: We used the gym a few times. It was adequate for our needs. Indoor Pool: Available, but we didn’t use it. 🍹 Food & Drink Main Restaurant: The food was generally very good with lots of choice. Each night featured a different meat dish as a special. A La Carte: We dined at the Italian restaurant on-site, which was also enjoyable. Snack Bar: Located near the children’s pool—served hot dogs, sandwiches, chips, and ice cream. Cocktails: A bit disappointing. All served in the same glasses and started to taste quite similar after a few. 🏊 Pools & Slides Slides: A big hit with the kids. There was also a smaller pool with mini slides for little ones. Pool Temperature: Unfortunately, the pool was very cold in April. The kids didn’t last long before their lips turned blue and they were shivering. Likely better later in the season. 🧒 Kids Club The kids club seemed fantastic. The staff were incredibly friendly, always engaging with the children—even at mealtimes, which was a lovely touch. Our children were always excited to share what they’d made or done. 🏖️ Resort & Location The location was peaceful and quiet—perfect if you're after a relaxing break. That said, it felt very quiet in April, and many things hadn't opened yet. There’s a small bay a short walk from the hotel which we enjoyed visiting. The train ride around the resort and a nearby beach (about a mile away) were both closed during our stay. The sea view bar on the hotel grounds was also closed, which was a shame. A large convenience shop is located right next door to the hotel for basics. 📝 Summary Overall, we had a great stay and really enjoyed the hotel, room, and facilities. However, being there in April meant we missed out on some of the resort’s full offerings. We imagine it would feel quite different—and more lively—between May and August. Still, for a relaxing early-season break, it ticked most of the boxes. Let me know if you’d like a shorter version for a quick review, or if you want to tailor this for a specific platform! Attach Search Study

We stayed at this Hotel end of September and can honestly say it was amazing. The rooms were cleaned every day, and fresh water left in the fridge. The whole complex was kept so tidy. The staff from the bar, restraunt in fact everyone couldn't be any more helpful. Would definitely recommend

Colazione ottima. Un cenno particolare alle spremute di arancio fatte con frutta fresca.

Stanza diversa da quella richiesta su 2 livelli con il bagno al livello inferiore collegate da una pericolosissima scala a chiocciola di legno peraltro non ben stabilizzata. Ambiente datato e privo di porta valigie. Cassaforte e stendino sul balcone al piano superiore. Bagno senza finestra con aeratore rumoroso che si sente nella stanza anche a porta chiusa. Presenza nel bagno delle mosche degli scarichi specie in zona water. Risolto acquistando prodotti igienizzanti al vicino supermercato Carrefour. WiFi e collegamento gestore telefonico spesso mancante. Stanza ubicata all'estremità sud della struttura, troppo periferica rispetto alle parti comuni (reception e sala breakfast). Direzione inesistente, non interessata a risolvere le eventuali problematiche dei clienti e quindi non all'altezza di una struttura così complessa, spiaggia e mare non adatti alla balneazione.

Definitely not 5 star. Variable standards of accommodation. Got our 2 bed suite changed after being put in a suite with a dangerous spiral staircase which was moving a foot in either direction at the top of the stairs, should never have been given to guests this room. One push against the railing and the whole thing could have come down. We got put in a much better 2 bedroom suite thankfully which we appreciated but shouldn’t have happened in the first place. Pools were nice very average snacks at one pool. Plenty of sun loungers. Okay food. The Italian restaurant okay very limited and average food. Food in general okay not 5 star 3 star at best. What was exceptionally poor though was the cheapskate drinks. The soft drinks were awful. Water out the mixers tasted soapy. The white wine cheap and super dry. No Prosecco without paying which was a joke. Cocktails rubbish as using cheap vodkas etc. top tip make sure you ask for absolut vodka in cocktails as you will get it. Hotel needs to get a grip with the drinks especially the cheap supposed Diet Coke which tasted so sweet. On a plus as we had so much hassle the first few days we did get a free late check out which was appreciated. Would I go back, a definite NO! I’d go self catering and eat out at the many lovely restaurants in Sissi. Sissi is lovely!

I had a full body massage and also with aloe vera gel for body and face. My masseur called Nicos and he was great, very talented and very relaxing! I can only recommend it.

The staff was so kind and welcoming. The hotel so clean but 2 times we were looking for someone in the reception and no one was there.

We had a week at the Vasia Resort and Spa in September - overall we had a very nice time and good value for money (for the price we paid). Please do set realistic expectations as this is nowhere near a 5 star resort. The resort is quite spread out - think we were lucky to have a room in the block above reception with a pool, garden and sea view. The room was good and we were promptly provided with more pillows when we asked. The maid kept the room very clean so no issues there at all. Room had a fridge and water replenished daily. Aircon was good. Bed comfortable. Bathroom had a shower cubicle and a separate bath so that was all good. We had no issues with the food and were pleasantly surprised with the quality and variety - you could eat very healthily if you wanted. All staff that we encountered were excellent. Drinks were a bit of an issue as the quality we thought was quite poor. The beer was something called Thea, which even the locals hadn't heard of. The cocktails were very limited so we ended up just having their Beefeater gin and tonics which was ok. We liked being at a resort that was close to a village (Sisi) - there's a supermarket at the entrance to hotel where you can stock up on everything if needed. Plenty of bars and restaurants - we had drinks out 3 nights and all the bars seemed good (Cactus, The Rolling Stone, Stefanos, etc - where you can get your fix of Mythos beer). Nice bakery in Sisi as well. Obligatory Irish pub 3 minutes from the hotel (if you like that type of thing). Couple of bars showing Prem football. Pool area was good and no problem with sunbeds - I can imagine shade is an issue during the warmer months. Didn't partake in any hotel "activities" There is no beach here - all rocks - this is not the part of the island for sandy beaches - but you can walk along the seafront on a track. We had a nose around the Vasia Sea Retreat - adults only - along the coast - a 5 minute walk away and it did look like a "proper" 5 star resort - new, chic, well designed. We hired a car for 2 days from Mervis - by the hotel entrance - 2 days in a little Fiat Panda for c. £100 all in. Easy driving - drove to Agios Nikolaos and had a walk around (fantastic place for a walk, lunch and views), then to Elounda, Spinalonga and Plaka and back. Didn't venture to the Lasithi Plateau as not sure a 1 litre, manual, Fiat would handle the mountain roads that well.... Overall, we would recommend this hotel, just set your expectations accordingly.

Unfortunately, this hotel made a terrible impression. On the first night at dinner, one of the chefs was yelling at the staff and thrasing around in the kitchen like a madman. The chef obvously has anger management issues and needs help before he does anything bad. He displayed visibly abusive behavior that frightened those in the restaurant. He abused his position and power and simply doesn't know that this is not acceptable behavior, let alone in a five-star hotel or in any workplace. They try to isolate these people as much as possible in normal, civilized countries. Sadly, on the other days we also heard shouting noises from the kitchen to the detriment of a pleasant meal. We definitely do not reccomend this hotel, it was scary.