Hilton Garden Inn Chicago/Tinley Park

Nice room, very clean & bed was comfortable to sleep in.

That breakfast was not included in price of stay. There should be at least two towels per person.

Check in was quick & friendly. Room was a nice size. Bed was comfortable. The bathroom needed maintenance. The toilet ran constantly. Shower was full of mildew. I will never understand how a hotel can give a room to a customer like this. How is it possible for your shower to be covered in mildew. Are they not being cleaned? One would assume that a shower being properly cleaned multiple times per week would not have this growth. The hotel staff either doesn't care or isn't cleaning. Breakfast seemed overpriced. It was $18 per person and the food seemed very average, hotel food. This was a great proximity to Chicago. Location is good. Gas station and restaurant very close and convenient.

This Hilton Garden Inn was very dirty, it smelled musty, there was black looking mold in the shower along with cobwebs. The caulking was peeled away as well. And the shower floor was stained and chipped. The wallpaper had bubbles in it and was falling down in some places. There was very small closet space, and it was supposed to be a suite. The bathroom floor was sticky, and there was more black looking mold around the edges of the ceiling. Very bad experience. So disappointed in Hilton! Also, we were charged for parking two cars, because we had two suites, but we all came in the same car. Nobody is ever available to help you.

Location is good

The parking parameters were unclear

I travel often, and this is by far one of the worst hotel experiences I have ever had. I paid 300+ for the night, and the entire 3rd floor smelled like cannabis, a dog barked nonstop all night, a domestic disturbance occurred in the room next door, and the police were called. The hotel staff was well aware and offered nothing. I even requested to speak to a manager and ....crickets. I definitely WOULD NOT RECOMMEND this hotel.

Great location

Thought there was free beakfast.

Bartender Tim was a class act! Had everyone laughing and was spot on with his food recommendations! Chicken sandwich was DELICIOUS and very well made. Daveda the spunky with a great attitude!

Property is a bit dated and maintenance repairs could be improved. The guys at the front desk are GREAT! Hugh and Prince really make your stay special. They are so kind. This is so refreshing to see and experience. Well done Hugh! Well done Prince!