Anantara Chiang Mai Resort

The front desk staff, Charles, was very helpful. Thank you for the excellent service. The restaurant staff were also lovely and provided great service.

The service was excellent. The bellboy was very helpful, and all the front desk staff were friendly and always smiling. I would like to especially compliment Chao, a front desk staff member. He provided great service, took very good care of us, and helped us with everything throughout our stay. We will definitely come back and stay here again.

To start with, all the staff are exceptional and the food is excellent. The public areas are mostly stunning (there is one area of lawn currently being repaired with artificial grass). However, there were some small issues, which need addressing. We had booked four nights at this hotel, to be followed with three nights in Anantara golden triangle. Booked direct with the hotel. For the months prior to this trip this hotel kept emailing offering “enhancements” to the stay etc but with incorrect dates. I kept emailing, Anantara would apologise and correct the dates. But This kept happening - with incorrect dates and strange emails from the Anantara with a new confirmation of booking, even though the dates were the same.. On checking in, I was “offered” an upgrade for an extra price. This I declined…. And I have to admit I found it frustrating. If you want to upgrade me, upgrade me - don’t try to sell an upgrade on check in. Added to this, on checking in, our room was not ready (which was fine as we arrived before 3pm, but we felt rather forgotten about - and indeed had been forgotten about. Our stay has been very good, but the last two mornings at breakfast staff have found me to tell me “I need new keys as there was a problem on my booking”. I then get new emails welcoming me to the hotel. It got rather tedious. Our dates of our stay, never changed yet still there seemed to be issues with the central management of our stay. In terms of the room, generally very good, but … - plugs only exist behind the bed - so lap top, iron or whatever you want to plug in, this has to be done from behind the bed. And ..one doesn’t work - sink is very small with only space for one small wash bag. - wooden furniture in room is looking rather tired and damaged in places and the bathroom drawer fell out when opened. - hand blinds in bedroom are heavy and difficult to put up (not sure why housekeeping put them down when there are electric blinds too) Despite the above, overall a very good hotel, staff go above and beyond. I just hope the Anantara can sort out the booking system.

Our stay at the Anantara has been most enjoyable. The hotel is spacious, modern, comfortable and very welcoming. The staff are exceptionally efficient, charming and polite. We would like to thank Fern in the Bodhi Terrace for her excellent service during our delicious dinner. This is a wonderful hotel in which to stay whilst visiting northern Thailand.

Best hotel & staff in the world Anantara Chiang Mai is an incredible experience It was our Honeymoon and it was fabulous We took a cooking lesson with chef Hom and went to the farmer market with him and it was wonderful Special dedication to the staff Tirk, Kevin, Song, "Papa Mama", Chef Hom and the cooking staff, the cleaning department

Stayed here for 8 days at the start of our Thailand holiday, what a beautiful stay we had! We cannot fault the service, every single member of staff went above and beyond to make us feel welcome. The breakfast by the river was amazing, and happy hour outside at the rooftop bar restful after a day exploring Chiang Mai. Food and service at the Bodhi terrace was perfect. We will definitely stay again next year, thanks to everyone

Excellent rooms, beds were comfortable, super clean, water pressure and temperatures were perfect, free bottled water was provided. The restaurant had a view of the river, food selection was impeccable, friendly staff and will treat like royalty.

Anantara Chang Mai Resort one of the best accommodation place to stay. The experienced I had participated on their ceremony. Awesome With excellent service, beautiful people, and the breakfast amazing. Kap khu kha !!!

The hotel it’s amazing, the location and amenities, and breakfast. Super good.

The rooms are a little bit old and the separation between bath and shower it’s not well resolved.