Sorry, very late review.
We had an amazing stay, made even better by the incredible staff across the entire resort. From the restaurants to entertainment, bars, housekeeping, and guest services, everyone we met went above and beyond.
The restaurant teams were consistently welcoming — Travis, Skeet, Randall, Claude, all delivered friendly, attentive service that made every meal enjoyable. The Trattoria team — Shantel, Rowanda, Gus, Cory, Bre, and Neesa — were equally fantastic, creating a relaxed and delicious dining experience each time. Huge thanks as well to chefs Manish and Angelo for the wonderful food and trainee, Marcel. Denver at the Veranda, Dartz at Calabash, Starz at Flip Flops, Bradson in the shop, and Jonathan at Coconut Walk all added to the great experience.
Breakfast service was always a pleasure thanks to Shekina, Toya, Shermanda, Derick, and Darick, who brought great energy to the start of each day.
The bar staff kept the atmosphere fun and the drinks flowing — Dre at the bar, Lamar at both the bean bar and main bar, Kerry at the beach bar, Kermale, Holder, and the rest of the team were all brilliant.
Entertainment was a real highlight. Andra, Hose, Topaz, Akia, and Emmy brought so much life to the resort, and the Michael Jackson tribute act was outstanding. The NYE team — Jabari, Gina, and Urbi — made the celebration unforgettable. A special shout out to Vernon, who made every class amazing and so much fun — a real standout.
Guest services and resort support were equally impressive. Attie at the tour desk, Tara at reservations, Steffie and Kimberly at reception, and Emely the manager were all incredibly helpful. Housekeeping from Melika was spotless every day. The towel team — Scheva and Danneil — were always cheerful, and security staff Tari and Wycliffe were reassuring and friendly. Transport was smooth and easy thanks to Luden from the taxi team.
Other honourable mentions go to Glenroy, Hilan, Claude, Marz, Malik, and Zidan (trainee), who each made a noticeable difference in our stay.
Every single person we encountered contributed to a stay that felt warm, welcoming, and genuinely cared for. We’re so grateful to all of you — thank you for making our trip so memorable.