Highland Manor Inn

Nice people and beautiful area. Breakfast very limited

We love the quiet rooms and comfort. The location is perfect as it is close to Cades Cove

Clean, friendly staff and convenient

The location and accessibility

The location . The front desk lady was wonderful !! There was a handicap rail in the bathtub! It was a lifesaver . Normally you don’t see them.

The floors could have been a bit cleaner but all in all was good.

Close to Cades cove

Room was VERY clean which I loved! Beds were pretty comfortable - we had 2 queen beds. I had asked for no down comforter or pillows due to allergies and they accommodated me. Staff very friendly and helpful. Breakfast was Continental style with muffins (homemade and yummy), a few small pastries, toast, cereal, hard boiled eggs, and beverages. Area was very clean and laid out ok. I appreciate cleanliness in a hotel and this one was great in that respect! Beautiful views of mountains, lovely property, close to everything in Townsend, walking path out front. Nice playground for kids. Laundry in back next to ice machine and soda machine. Pool not open due to out of season, but looked clean and had a hot tub alongside. Plenty of linens in bathroom. Microwave and small fridge in room. Overall, entire property was comfortable and very clean. It's not a fancy place, but it's got nearly everything you need.

No coffee/tea maker in room. - no access to coffee before 8 AM breakfast. For early risers who need their coffee as soon as they wake up, this might be a problem. Ice machine was in the back of the property in a separate building, but was easy access. You just had to go outside to get to it.

Clean rooms for an older motel

Loved the old style charm

Absolutely nothing