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7.4 / 10 Guest Rating

Holiday Inn Express Toledo West - Napoleon by IHG

1290 Independence Dr, Napoleon, Ohio, 43545, Napoleon, US

Holiday Inn Express Toledo West - Napoleon by IHG - main view

About the Property

Recreational Amenities

Indulge in relaxation with access to an indoor pool, a spa tub, and a fitness center.

Convenient Features

Enjoy complimentary wireless internet, daily continental breakfast, and a cozy lobby fireplace.

Modern Comforts

Experience a comfortable stay in air-conditioned rooms with internet access, cable TV, and well-equipped bathrooms.

Immerse yourself in convenience and comfort at Holiday Inn Express Toledo West - Napoleon for a memorable stay.

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 6 AM to 10 PM.Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bedComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$278.35

$222.68

Includes taxes & fees
Room, 1 King Bed, Roll-in Shower (Comms, Mobil, Roll-In Shower) - Photo 1

Room, 1 King Bed, Roll-in Shower (Comms, Mobil, Roll-In Shower)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bedComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

1 King Communication Mobility Accessible Roll in Shower

Non-refundable
Breakfast Included
20% OFF$291.45

$233.16

Includes taxes & fees
Room, 2 Queen Beds, Roll-in Shower (Comms, Mobil, Roll-In Shower) - Photo 1

Room, 2 Queen Beds, Roll-in Shower (Comms, Mobil, Roll-In Shower)

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains Bathroom - Partially open bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bedComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Roll-in showerNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Queen Communication Mobility Accessible Rollin Shower

Non-refundable
Breakfast Included
20% OFF$277.5

$222

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
1/2

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bedComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Queen Beds Standard

Non-refundable
Breakfast Included
20% OFF$264.13

$211.3

Includes taxes & fees
Standard Room - Photo 1

Standard Room

1 Twin BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bedComfort - Air conditioning, daily housekeeping, and heatingSmoking And Non-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Quadruple Accessible

Non-refundable
Breakfast Included
20% OFF$264.13

$211.3

Includes taxes & fees

Guest Reviews

7.4
Very Good96 verified reviews
AI Summary

Guests highly rate the easy check-in and frequently praise the nice room.

Categories

Cleanliness7.4
Service7.9
Location6.9
Room Quality7.9
Amenities7.9
Value for Money6.9
Food and Beverage7.4
Overall Experience6.8

Select topics to read reviews

V
Verified traveler
Verified booking
self
Standard Room
Stayed in May 26, 2019

"Good"

4.0

The staff is overall nice but the property is going downhill fast; it was not that great previously as a Best Western. Sheets went unchanged for a week. Room was never swept. Carpets in rooms and hallways is aging poorly, stained. They persist in allowing smoking on a floor of rooms. The pool and hot tub are extremely over-chlorinated. There is not even a soda or candy bar machine. I believe I've had my last stay there after many years of patronage.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 11, 2019

"Peacefully comfortable"

10.0

It was peaceful

Helpful?
A
Annie
Verified booking
Standard Room
Stayed in Mar 31, 2019

"Not the best"

4.0

The hot tub jets didn’t work. We forgot toothpaste the hotel didn’t have any to offer. Located at the end of a truck stop off the beaten path. Elevator gross and hotel room carpet was nasty. Ice machine leaking and the floor it was sitting on looks like it’s about to cave in any minute. Noisy at night because of highway and all the semi’s traveling. The mattress were very uncomfortable it felt like you were laying on a trampoline. Food crusted on TV remote!! Hotel room refrigerator froze all our food. Definitely a no frills desperate don’t care where you rest your head hotel. I paid $89.00 and should’ve stayed elsewhere.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Mar 11, 2019

"Excellent"

8.0

Love the indoor pool & hot tub! Staff is always nice. Truck stop next door convenient for snacks.

Helpful?
V
Verified traveler
Verified booking
family_with_children
Standard Room
Stayed in Mar 10, 2019

"Exceptional"

10.0

Was nice. Would recommend and will stay again on my next visit to the area

Helpful?
H
heather
Verified booking
Standard Room
Stayed in Feb 24, 2019

"Pool rules"

8.0

We were highly disappointed that after spending $100+ for a room we couldn’t bring drinks into the pool are and it closed at 10 pm.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Feb 13, 2019

"Excellent"

8.0

Staff was very friendly but I would like a receipt for my stay there. Said Travelocity would E-Mail it to me. Haven’t received it yet. E-Mail: jrmfweaver@gmail.com

Helpful?
K
Kelsey
Verified booking
Standard Room
Stayed in Jan 21, 2019

"Good"

6.0

This was a half way point stop on our trip. We got to the hotel around 1 am and left at 9:30. This hotel was sufficient for our one night stay. It was a little dirty but overall okay.

Helpful?
A
Andrea M
Verified booking
Standard Room
Stayed in Nov 12, 2018

"Comfortable "

8.0

It was a nice quite relaxing place

Helpful?
J
joleafosterAMELIA, CLERMONT COUNTY, OHIO
Verified booking
Couples
Standard Room
Stayed in Nov 3, 2018

"Going downhill "

2.0

When we come to Napoleon to visit family and friends we have always stayed here. We arrived early today and they let us check in. Front desk associate was very nice. The room is nasty. It’s like staying in a run down motel. The room is dirty. Smells really bad of cigarette smoke. There is hair on bathroom floor, stains on furniture and floors, can’t open the window to even get some fresh air. We have been here 30 min and I’m ready to leave. Very disappointed and sadly will never be back.

Helpful?