IFA Altamarena by Lopesan Hotels

Todo,el personal era muy agradable,la limpieza de la habitación y la comida estaba buena. Destaco la salida directa que tienen a la playa de Jandía,es muy cómodo si vas con niños!

El personal de comedor excelente, las recepcionistas no tenían empatía con los clientes

No me gustó el cerrar la piscina con el hotel lleno de clientes por reformas , el atendimiento de la recepción el primer día que llegamos , pésimo.

I honestly don’t understand how this hotel is advertised as a 4-star property - in reality, it barely meets a 1-star standard. The only positive thing I can mention is the location, which is actually quite good. Everything else? A huge disappointment. First shock upon arrival: we were asked to pay a €50 deposit with no proper explanation. Supposedly refundable, but we are still waiting for the money to be returned. Also, you can only pay this deposit by credit card, which makes zero sense and feels unnecessarily restrictive. Now let’s talk about the “all inclusive” because this is where it becomes almost ridiculous. You still have to pay extra for multiple things: cocktail of the day? Paid ice cream? Paid wine during lunch/dinner? Paid So what exactly is included? The facilities are outdated and poorly maintained. One elevator was broken, and the other one looked older than me and felt unsafe to use. Cleanliness is also questionable -in the evenings there are cockroaches literally everywhere around the property. Another serious issue: stray cats wandering around the hotel. I understand some people may find them cute, but these were aggressive. I personally witnessed a cat attack a woman near the pool. This is not acceptable in a hotel of any standard. Food was extremely disappointing. Very repetitive, low quality, and often simply inedible. Soups were tasteless, pizza undercooked, and overall selection very limited. Breakfast was the only somewhat acceptable option because at least you could make a basic sandwich. We paid for all inclusive and ended up eating mostly fries and pizza - that says everything. On top of that, food often ran out. If you came later to breakfast, you had to deal with leftovers and very limited choice. And to make things even worse- even coffee was often unavailable. Imagine staying at a hotel and not being able to get a simple coffee when you want one. Entertainment was also very poor - low effort and clearly targeted at an older audience (mostly 60+). If you’re in your 20s, 30s, or even 40s, this place is absolutely not for you. Reading other reviews now, I can see many guests complaining about the same issues: outdated rooms, poor hygiene, rude or indifferent staff, lack of real all-inclusive value, and overall very low standards. Save your money and go somewhere else. This hotel is simply not worth it.

Locatie Dichtbij strand Kamer was ruim en goede bedden

Gedateerd hotel

la cercania a la playa.. el personal es muy amable

Que no hayan habitaciones de cortesia en algunos momentos, u otra solucion para salidas tardias poder darse un baño

La ubicación las piscinas y el trato

Los baños de la zonas comunes