Magic Cristal Park

La cantidad de comida en el buffet

El día de la llegada dan la habitación muy tarde a las 4

Correcto

La incidencia que tuvimos sin resolver y me han dicho q reclame en Booking

Todo en orden..limpieza calidad precio ✅️

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The most disjointed hotel that needs complete refurbishment. We stayed here for 1 week & were apparently ungraded, the room was awful. It was in dire need of some tlc. We appeared to be in an extension of the hotel (623). The bath was orange where it had been scrubbed so many times. The wood was rotting in places. The bed was very small & uncomfortable, and whoever thought that painting grout black was a good idea needs to be sacked! Oh & it-smelt like rotten cabbage. The fridge kept defrosting & leaking - it only had drinks in so it wasn’t a big worry for us. We had a balcony that had only 1 sun bed & 2 chairs, 1 of which was broken! The lifts were either out of order or full of people going up & down from floor 1, but we were on 6 & had to use the stairs on many occasions. The swimming pool is on 7 but the layout does not make it easy to use. The sun beds are above the pool via a staircase that is really only 1 person wide & made of terracotta tiles which were slippery when wet, so you can’t just jump in to cool down & go to sit back down. There was a seating are by the bar, but rarely any chairs available. The pool shut at 7 but the bar shut at 6 so there was nowhere to sit outside & have an evening coffee. The food was ok, but they definitely recycled lots of bits from breakfast to lunch to dinner & this was very noticeable at times. Meal times were odd - breakfast from 8am & nowhere to get a coffee before that & dinner was 7.30 which was quite late if you planned to go out anywhere after your meal. We chose this hotel as it advertised no groups or stag/hen parties. However, there were loads of very noisy big groups who just took over. During the week we were there there were at least 5 large groups of school children in & at mealtimes it was absolute carnage because the staff couldn’t cope with the volume of people. They ran out of plates, food & the drinks machines were very intermittent. All in all it was a very poor experience & we have stayed in much better 2 star hotels before. The hotel was in a great location. Would I stay here again - absolutely not & I would not recommend it to anyone

Nada ha bajado muchísimo la calidad con respecto a otros años no iremos más

Pésimo trato al cliente un hora y media esperando en la recepción para hacer el check-in fuimos para 7días el primer día mi mujer se cayó por las escaleras subiendo del espectáculo porque el suelo estaba mojado se ha roto el hombro tuvimos que estar de médicos no se hacen cargo de hospital ni de la pérdida de la semana que tuvimos que irnos a nuestro destino en Madrid nadie ve que el suelo esté mojado porque cuando vienes ya del hospital el suelo está seco o lo han secado o se ha secado solo por lo cual no hay pruebas

Las camas cómodisimas

El personal se le veía saturado y contestaban de malas maneras

Todo

Nada