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6.6 / 10 Guest Rating

The Watermill Hotel, Sure Hotel Collection by Best Western

London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ, Hemel Hempstead, GB

The Watermill Hotel, Sure Hotel Collection by Best Western - main view

About the Property

Escape to The Watermill Hotel, Sure Hotel Collection by Best Western, where comfort meets charm along the picturesque riverwalk.

Breathtaking Views
Unwind on our inviting terrace or in the lush garden, soaking in stunning landscapes that provide the perfect backdrop for relaxation.

Modern Amenities
Stay connected with complimentary wireless internet, and enjoy a range of conveniences including a business center, meeting rooms, and express check-out to ensure a seamless experience.

Delightful Dining
Start your day with an energizing buffet breakfast served daily, featuring fresh and hearty options to fuel your adventures, and explore our nearby attractions like Warner Bros. Studios and local golf clubs.

Your perfect getaway awaits at The Watermill Hotel—book your stay today!

Facilities & Amenities

Express check-out
Free WiFi
Terrace
Garden
Express check-in/check-out
Wheelchair accessible
Picnic area
ATM/banking
Conference space
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Twin Beds, Non Smoking - Photo 1
Standard Room, 2 Twin Beds, Non Smoking - Photo 2
Standard Room, 2 Twin Beds, Non Smoking - Photo 3
Standard Room, 2 Twin Beds, Non Smoking - Photo 4
1/4

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds323 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, free bottled water, and free tea bags/instant coffeeSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingAccessibility - Thin carpet in roomNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
TelephoneHair dryerDeskPrivate bathroomHeatingInterconnected room(s) available

2 Single Beds

Non-refundable
Room Only
20% OFF$158.6

$126.88

Includes taxes & fees

2 Single Beds

Non-refundable
Breakfast Included
20% OFF$178.64

$142.91

Includes taxes & fees
Standard Room, 1 Double Bed, Non Smoking - Photo 1
Standard Room, 1 Double Bed, Non Smoking - Photo 2
Standard Room, 1 Double Bed, Non Smoking - Photo 3
Standard Room, 1 Double Bed, Non Smoking - Photo 4
1/4

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed320 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, free bottled water, and free tea bags/instant coffeeSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingAccessibility - Roll-in shower width (inches): 47Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TelephoneHair dryerDeskPrivate bathroomHeatingInterconnected room(s) available

1 Double Bed

Non-refundable
Room Only
20% OFF$158.6

$126.88

Includes taxes & fees

1 Double Bed

Non-refundable
Breakfast Included
20% OFF$178.64

$142.91

Includes taxes & fees

Guest Reviews

6.6
Good185 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the good location.

Categories

Cleanliness5.6
Service8.6
Location8.1
Room Quality6.1
Amenities5.6
Value for Money7.1
Food and Beverage5.6
Overall Experience6.1

Select topics to read reviews

J
Jonathon
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Dated but does the job "

6.0

Hotel quite dated , but get what you pay for but they were very friendly and helpful . When we was about to leave we did notice the bed leg was broken

Helpful?
M
markjF3226HNDOVER, KENT, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Jul 6, 2025

"Arguably the best UK hotel I’ve stayed in."

10.0

Wow! As the title says this place was superb from start to finish. Very friendly attentive staff for whom nothing was too much trouble. The rooms were very comfortable with air conditioning that actually works. Breakfast was first class with everything you might want to have. And the location was perfect. I’m n a beautiful riverside setting with 2 great pubs on the opposite of the road. We used it to go to the Chilfest and it’s only a 15 minute drive away. Very highly recommended.

Helpful?
P
Peter
Verified booking
Standard Room
Stayed in Jul 4, 2025

"Exceptional"

10.0

Very friendly . Arrived earlier than check in time but not a problem. 2 very friendly helpful staff, carried my bag to the room , informed about breakfast. Air conditioned room , perfectly clean

Helpful?
J
jarris82
Verified booking
Couples
Standard Room
Stayed in Jul 2, 2025

"Do not stay here"

2.0

Filthy dirty and uncomfortable , do yourself a favour and avoid this hotel. We arrived tired and late and tried our best to consider it just a bed for the night and now the hotel take no accountability for my concerns as they weren't raised at the time. It is a disgrace to charge for a room so lacking in basic cleanliness

Helpful?
V
Vernon
Verified booking
partner
Standard Room
Stayed in Jul 2, 2025

"Excellent"

8.0

Very quiet, easy parking , nice staff, a little bit run down feeling. we booked an air conditioned room but were told on arrival that only some rooms were air conditioned and ours wasn’t one of them. However they did agree to change us to an air conditioned one. But the web site details should be made clear.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 2, 2025

" Nice stay but shower was lacking. "

8.0

Whilst the room showed signs that it had recently refurbished, the bed was comfortable, room was a nice size. The water pressure for the shower was lacking, the rain shower was more like drizzle. Overall an enjoyable stay, staff were friendly and accommodating, the setting was lovely and breakfast was plentiful.

Helpful?
S
Sarah
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Excellent"

8.0

I was impressed with the service we received

Helpful?
W
wendycQ2463DD
Verified booking
Couples
Standard Room
Stayed in Jun 28, 2025

"Wonderful stay"

10.0

Lovely welcome when we arrived from the lady at reception and even took us to our room. A lovely clean room with views of the stream/river from the bedroom window and well stocked hospitality tray. All members of staff were so friendly and helpful and the cooked breakfast was very good and so much choice for continental too. We will definitely

Helpful?
A
Ai Ling
Verified booking
partner
Standard Room
Stayed in Jun 26, 2025

"Excellent"

8.0

Quietness and location.

Helpful?
P
paulsI5924KZ
Verified booking
Family
Standard Room
Stayed in Jun 23, 2025

"Outstanding weekend accomodation"

10.0

My son and I cannot recommend this hotel highly enough after staying there for two nights. Although it had a 1980’s feel to it, the hotel is located in a stunning area alongside a beautiful waterway with limitless walks into the country, the staff are extremely friendly and helpful, the breakfast was first class and the beds were comfortable. Special commendation to Shawn and his team. I look forward to coming back again in the near future.

Helpful?