voco Belfast by IHG

Nice Christmas feel, Dagmar went above and beyond with the service, lovely friendly girl with food and drink knowledge, made our time enjoyable xxx

Dagmar our waitress was lovely and friendly, a very warm person and she made the experience very enjoyable. Food was good and would recommend.

We really love this hotel and staff. We’ve stayed here about 5 times so far over the last year and gifted stays to family. The hotel lobby is modern and spacious. The rooms are so comfy and quiet. They are also very spacious with plenty of storage space. The added bonus is the bath in each room. Parking on site is secure and convenient. The hotel is about 10min walk from the city centre. On our most recent stay we really enjoyed our first meal in POMO and the service was fantastic…special thanks to Dagmar. We are looking forward to coming home at the end of December for a couple of nights. Thanks and well done to Paddy and the team!

Great hotel, large rooms and friendly staff. Sharmin was excellent in the morning helping with breakfast and questions.

Dagmar was fantastic to us. Thanks again Dagmar. Food was amazing, ambience was set just right, beautiful view to the water fountain and music level just right.

We had an amazing experience at Voco - had a beautiful meal in the restaurant and had Dagmar for a waitress who was superb / she was super friendly and went out of her way to please us !!

A very well located hotel with a modern feel. The decoration and feel in the hotel is very relaxing. I would like to thank Sharmin in particular who looked after all our breakfast and lunch requirements in a professional manner.

We really enjoyed our stay at Voco! The lobby is very welcoming and well decorated. Our rooms were large and comfortable— the only thing I would say is the carpets need a good cleaning. There were so many stains it really does lower the overall standard of the room. I will say the Nespresso machines in the room were a great touch. Now, the highlight of staying was the breakfast buffet which was exceptional. Ton of selection from cold meats and cheeses to pastries and a full Irish breakfast- PLUS gluten free options. Impressive. I do want to make a special shout out to Sharmin. They say that it’s the people which make or break the hospitality experience. And without question Sharmin made our experience! She was professional, helpful, made an effort to connect with us and just paid attention- often checking in to see if there was anything she could get for us etc…. Thanks Sharmin for making us feel so welcome!

Came on a family trip and hotel was lovely. Good location and wonderful staff. Sharmin helped us at breakfast and made us feel so welcome. We were a big group and she accommodated us and took good care of us. Would definitely stay here again.

I stayed here for business in November 2025. I had stayed many times in the same hotel in its previous incarnation as a Radisson as well so I suppose I knew what to expect. The hotel was in a pretty poor state at the end of the previous Radisson lifecycle so the Voco has to be given a lot of credit for renovating the majority of the hotel - the lobby is inviting and the ground floor thoroughly updated and cleaned. Everything else is where it was previously. The large restaurant / breakfast area is also in the same location. The accommodation floors are also cleaned up a bit, although scuff marks and tired paintwork were present. The room I had was one of the large rooms that have a large series of window overlooking the pond (full of rubbish as always). It was spacious, the carpet had been replaced and the bed was clean and comfortable. I slept well and worked from the small desk provided. I appreciated the many USB (B and C) sockets in the room and the coffee machine / kettle. The bathroom was fine, but clearly had had little more than a cleanup since the handover - there was black grout and discoloured tiling in most of the joints. It didn’t stop me from enjoying the room but it would be remiss not to mention it. Breakfast was a tale of two halves. The food was good, varied and hot. The kitchen used to be “open” but now has been closed off using a very ugly girder and a set of wingnuts on each end. It really could do with the something less brutalist. Staff weren’t always on top of things - there was no bread knife and when I asked for one I got a table knife and when I asked again I got a cheese knife. So something went wrong with the setup or the washing up. Minor points all of them but worth looking into. Finally (and this was also the case when the hotel had a different name) the drains / bathroom / room had a pretty unpleasant smell when I got into the room. I called down and the receptionist kindly offered to move me or have the bathroom cleaned. I opened some windows and let the room breathe. I told the receptionist at the time that it wasn’t a big deal but they should look into it. So, not a showstopper but a maintenance issue. Checkout was fast and efficient as was the booking of a taxi. I would stay here again for location and hope my comments are taken in the spirit they are expressed in.