Mercure Telford Centre Hotel

Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.

The room and in particular the bathroom was old and tired and in need of a major full refurbishment. The bathroom in particular was poorly lit and tired to put it mildly. Having paid £237 for this room i felt absolutely robbed!

Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.

A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices

Very convenient hotel, plenty of parking, close to Town Centre. Room was pretty good, and public areas were pretty good too. Service was pretty poor, often no-one manning the reception or the bar, and if you flag someone down, you get that look that suggests they have better things to do.

Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.

I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though

Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!

Bed was super comfy, staff were very friendly and gave us a cheeky upgrade which made our stay that much more enjoyable.

Great staff all very helpful and hotel was just what I needed for this trip