Mercure Telford Centre Hotel

I don't live locally and was meeting some friends for dinner. I was made to feel really welcome at the hotel, the room was clean and really spacious. The bed was so comfy and the shower was lovely.

Started well but then when room was cleaned they left the rubbish bag on the bathroom side next to the sink... £24 just to hire some darts for a quick throw... Mould on net curtains , condensation on window Shower that had to be angled just to make sure water stayed in bath , if turned too much the hose kinked and stopped the water coming out.. Little things could improve

I ordered an accessible room, when checking in I was informed that all accessible room came with a bath which in the end makes the room "non accessible" I was then given a normsl room with no hold bars and no emergency bottons, also the room did not have a phone, so impssible to call for help. This hotel should not sell its self a accessible hotel if the rooms are not.

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.

No hot water, one day yes and one day no. I stayed there 11 days, imagine how it was!

The restaurant in particular was excellent. Staff couldn't do enough for us. Lovely stay!

It was ok the staff were generally friendly , information on the leisure facilities needs to be available at the main desk . No hot water in the morning I did report this to the receptionist and was advised it was something that was affecting that side of the hotel - too many people trying to shower at once .

The walls in the hotel rooms are the poorest i have stayed in. Our room unfortunately was an joining room. The walls are that thin you can hear everything below you and at the side of you. Even if someone is in the shower. Was woken every morning at 6am from other neighbours rooms.£178 i was really shocked and disappointed. Staff in the mornings cleaning were also really loud not very considerate to people sleeping still.

nice place

Very quick check in, easy walk to shopping centre