Berjaya Beau Vallon Bay Resort & Casino

Fair-priced family resort with big rooms or apartments connected to main building. With nice garden and mountain view in front and to the back also a garden area and patio with two pool bars and okay sized pool plus small pool for children. Direct access to the sea and beautiful safe-for-swimming-beach. Big clean rooms with good comfy kingsize bed and big bathroom with big shower and big hot tub; not so hot, but plenty of bubbles. Moderately sized reception area with photos of other Berjaya hotels, local artwork and lounge chairs. Friendly and helpful service. Four restaurants, one a buffet restaurant. Various options; local, Indian, teriyaki, Italian; the pizza restaurant served other dishes, too, and offered exquisite bay area and golden hour views (for more variety there are other (hotel) restaurants nearby). Breakfast buffet with various coffees and a big tea selection. Chefs made different dishes with eggs. A selection of three kinds of fresh fruit changing from day to day. Plus some vegetables, yoghurt (choice of one or two), cereals, warm dishes, toast, bread and some cakes. No spa area with sauna etc., but posters promoted beauty and massage treatments. Very small fitness room with old, worn fitness machines, but a small selection of free weights; good. Casino was not visible and not visited. No entertainment crew immediately visible (okay with us). Travel agency representative presence very infrequent, but QR code was posted to desk. On the beach locals offered tours, too. Any tour, however, should be booked immediately at arrival, as some island tours are only once or twice a week. On the grounds there is a PADI Diving Centre, which was quite infrequently staffed, but when present with friendly service. Diving equipment could be rented, but unfortunately no snorkling equipment for rent at time of visit.

It was nice but the aircon was not working properly. But overall we had a great time

Breakfast was good, plenty of choice

Rooms were very dated, bathroom fittings were rusty and made the area look dirty. Lunch and evening meals were very pricy and the quality could be improved. The Chinese restaurant was by far the best, good quality food, attentive staff. Drinks were very very expensive and then they added tax and service charge on top, way over the top!

We had dinner at the pizzeria restaurant at Berjaya Beau Vallon Bay Resort & Casino during our evening in Beau Vallon. The place is quite simple and relaxed, good if you are looking for a casual place to sit and have a meal. The atmosphere is nice in the evening and the location in Beau Vallon is convenient. The food was okay. Not particularly amazing but still good enough if you want something simple to eat. It’s the kind of place where you can just have a relaxed dinner without expecting anything very special. Overall an easy and simple option for dinner in the area.

Unsatisfactory stay, so bad we had to move to a neighboring resort. There were NO pool/beach towels available on any of the 3 days that we endured here. Each day, they kept saying that they were washing them but they never showed up and so the front desk said to go ahead and use the room towels.

We stayed for 7 nights at Berjaya Beau Vallon Bay Resort & Casino in a standard room. The biggest highlights of the hotel are definitely the location, the beautiful beach right in front, and the friendliness of the staff. The room size was perfect and the bed was comfortable. However, the cleanliness could definitely be improved. When we arrived there were no towels in the room and we had to ask twice before receiving them. During the stay, items like shower gel and shampoo were not replaced and we had to request them. The housekeeping team was always very kind and smiling, but it seems they could benefit from a bit more training. Small details such as unclean mirrors, leftover soap in the soap dish, and a dirty glass shower were noticeable. We also only received a hand towel two days before leaving. On the positive side, the breakfast was very good with plenty of options, and it was great to have a chef preparing eggs on request. Dinner was generally tasty as well. Regarding the staff, we want to give an enormous shout-out to Aline Payet and Madalitso Salima( Pizzaria restaurant). Both were extremely kind, attentive, and professional throughout the entire experience. They always welcomed us with a warm smile and made sure everything was perfect during our meals. Their friendly attitude and excellent service truly made our dining experience more enjoyable. It’s clear they take great pride in their work and genuinely care about the guests. Thank you, Aline and Madalitso, for your outstanding service and for making our time at the restaurant so pleasant. 😊 Overall, if you are looking for a place with a fantastic location where you mainly need somewhere to sleep and shower, this hotel works well. Our expectations were not very high, so we were satisfied with the stay. However, if you are looking for a more polished hotel experience, you may want to consider other options.

We arrived to pumping loud music open air night club, adjacent to the restaurants, also open air so no escape. So loud we struggled to hear the waiter. The buffet food was very poor quality. Everything is tacky and cheap. Poorly maintained and cleaned. Very uncomfortable bed, old towels. Difficult to get a vacant sun lounger. A shortage of pool towels, we used our bathroom towels. Service very slow. Staff not friendly and welcoming, actually disinterested. Super location on the beautiful Beau Vallon beach, if you’re able to put up with the rest. The food in the Indian restaurant (same area as buffet) was good but it’s an extra charge. This is a run down resort which needs to be totally revamped.