Myrtlewood Villas

Property had damaged furniture and mold in refrigerator. I report the mold several time , but one came to address problem during our stay

Love the area and proximity to a lot of the attractions. Our unit had a few issues with cleanliness, and a faulty slider curtain rod, but overall would recommend

Everything was clean. Condo was beautiful. Balcony was beautiful and the view was beautiful. Nice and spacious for my family.

The property itself was good. Many different pools around the property.

Very rude and unprofessional staff. They (Matt) should go to training on how to deal with people and customer service. I have never had to deal with anyone like him ever.

Beautiful homes, very clean and spacious.

Beds where filthy couldnt believe the amount of stains the had to have a outside company come clean the beds which did a good job. also had bugs problem

I decided to book the villas because we stayed there before and had a great experience. This time the unit was dirty, the recliner was broken, the pull out bed on the couch was broken, the outlets in the unit did not work and the sink was clogged in the bathroom. My husband could not use his CPAP because the outlets did not work. I called the front office and they did not seem to care about all the issues in the room. They sent maintenance out to check the outlets and they said there was nothing wrong with the outlets. We paid alot of money and the unit was not worth it.

We stayed in a unit privately owned and had no Wi-Fi even though it was advertised. It’s up to the owner to meet the requirements of the suite and they did not. They should have checks to make sure each owner is making property requirements for Myrtlewood. Raneesha from the front office was very kind and helped us as best she could but there was nothing they could do. We also had many troubles with our door locks and maintenance had to come to our room 3 separate times to fix the lock. We got locked out of our room for over an hour waiting to be let in. The maintenance men were very kind and helpful and were able to fix the problem each time. Would have been a better stay if equipment was up to date and the private owner met requirements.

Needs a bottom floor room due to my husband being disabled once that was taking care the building was hard to find in the dark. Needs better lighting o signage. The maintenance was prompt to assist us in the things needed. Overall I would stay there again.