Roman Way Hotel A5 Cannock

Poor quality throughout the hotel but only hotel in the area that allowed dogs. Price reflects the standard of the hotel. Plus points were that the Bed was comfortable, and plenty of free parking on site.

Booked 2 nights but told to pick my stuff up as they let my room out to someone else. Fire alarm went off at 12am 1 member of staff told me to go outside in car park all residence stayed in their rooms and no staff to check. Dog poo on carpet in coffee lounge picked up but lots of residue and a sign put over it. No kettle in room and one hell of a walk to it from my room. Never been spoken to in such a rude manner especially as they were not honoring the 2nd night just told to clear out.

Basic is the best description. Ok for a night or 2 but not a holiday destination really. Dog friendly which was great.

There was no facilities at tje Hotel jus the room, shouldn't advertise as a hotell

Room smells of stale sweat, stains on carpet and grubby certainly not worth £80 tea and coffee is non existent as it’s on the other side of the hotel not in your room

Dirty, noisy, heating on full blast, no tea and coffee facilities, would not send my worst enemy to stay there

This was perfect for what we needed. Room warm, corridors warm, water warm, no frills but great customer service, sound nights sleep in a comfy, clean bedroom with a new carpet. Very quiet, accomdated our child and dog extremely well where other hotels would not. Thank-you

No restaurant, no bar, no other guests, looked unappealing, felt unappealing, Didn't even bother to check in, just moved on.

Saty was adequate but been unable to call or get answers to me email to simply asked for an invoice

They cancelled 3 days before .Said no more bookings.So poss refugee block booking.May be wrong.But ruined my wkend