Insotel Fenicia Prestige Suites & Spa

The hotel was beautiful from start to finish. Our luggage was taken from the taxi right up to our room and check in was very pleasant and efficient. Our Prestige Suite was simply amazing, very large, bright and spacious and contained everything we needed. The private terrace with jacuzzi was perfect as we travelled with a 10 month old who was happy out to sit in the shade or splash around in the water. Breakfast was very nice each morning with a large array of food on offer, from cereals to fresh fruit, breads, pastries to omelettes and pancakes made to order. Everything you would expect from a high end hotel. Location was ideal as it was only 5 mins walk to the nearest beach and 10 mins walk to the strip of lovely restaurants and bars. We would highly recommend this hotel to anyone with or without children as we were well looked after and will hopefully return very soon.

Great location. Very helpful and friendly staff. Excellent breakfast. Kept immaculately clean. Food and drink quite pricey. Very good hotel and facilities but not quite 5 star.

Excellent hotel with great service, amazing breakfast and lovely pool area

everything about it location, service, staff, entertainment and the overall excellent all round experience

Hotel looks fantastic from the outside but service was very bad! Hotel had opened for the summer only a few days before we arrived and staff had no idea what was going on at all! Bed was rock solid, we complained to the management on the second day as we had had no sleep and he told me that it was my fault and that I should have said in advance if I wanted a comfortable bed!!!? Also the hot tub is freezing cold, when we went down to say about this we were told that we had to give prior warnings if we wanted to use this so that it could be warmed up, on two occasions we asked for this to be done but did not happen. Also sheets were not changed during our stay!

!!bed and breakfast, but they charge you extra for the water. rip off expereince

It was a little dated in appearance and they didn't want to let me use the spa which was to be included in the hotels.com price booking. They later allowed it, but i had already spent 30 minutes on a call to hotels.com to inquire. The room was to be a sea view and instead was parking lot and my king bed was two twins pushed together. For meat and egg lovers, the breakfast buffet is quite impressive and overall the place is clean just stains on carpets and as noted really lacking in the decor department. The staff was friendly enough.

Great hotel in a lovely quiet part of Ibiza, near local shops, great restaurants and beach clubs in and around Santa Eulalia. Classy hotel, with excellent facilities and breakfast.

Very nice hotel, nicely located, very clean. Superb breakfast and good choice of food. Would definitely come again

Friendliness of staff. Spa was lovely. Better crockery for small children would have been good Gym to open from 0730 so you could go before breakfast Pool could be a bit warmer