Shumba Valley Lodge Lanseria Airport

The facilities lacks overall maintenance upkeep. Poor management of noise levels by guests.

You booked a room with no breakfast and there was no microwave or stove for me to prepare my food

Place looks much better on the website than in real life. Rooms are very small, fan in room blew sparks when switched on and tripped the electricity. @ units were booked on one booking, but they did not assist us when we requested room closer to each other. Path to rooms are so bad, you can't stop your car near your unit and have to walk through mud with all of your belongings. Kettle did not work in room, no hot water available to shower or bath. Other guests played extremely load music until 3:30 in the morning with no one quieting them. they started with music at 6:00 in the morning again. Staff banning on door at 6:30 in the morning

Our stay was awesome.

The extra blanket in the room was very dirty and smelly. We had to take it outside because of the smell.

The general condition of the hotel is very poor - rooms need a facelift, pathways terrible condition - weeds and rubbish everywhere. Staff very pleasant

It was ok just the food was horrible and didn't match up the price.

It was terrible. The place is very nice on the outside but inside is another story. My room was dirty,the floor was dirty, we found spiderwebs on walls and headboards. There was no water, when the water came back, we would struggle to get hot water.

Reception lady not welcoming very unprofessional, serving 3 people at a time. No hot water on arrival, the no water for the rest of the afternoon till morning. Staff couldn't explain why. Very unprofessional staff

Amazing we coming back soon with our daughter