Comfort Suites Fairview Heights Saint Louis

We requested the quietest room with a king size bed. They gave us the first room on the lobby. Literally, right on the lobby. It was so filthy we did not unpack and immediately requested another room. They did not have another king. They did not offer to compensate us for the smaller room. The next room was only marginally cleaner. I ended up cleaning it myself. Mold in various places and the fixtures were removed and not even covered up. It was awful for the price.

Room was good and clean staff was nice and helpful

Pool could been cleaner the breakfast was bad and got worse everyday we are here from cold food to over done to the sausage was to the point it snapped into pieces and cereal had ants in it and half the stuff to cook waffles with was broke juice was broke

Smell so bad and old

Location was central to my activity.

First room had leaky ceiling in bathroom. Some of the doors stock. Needs painting.

Location is about the only thing I can say good about this place.

The pictures of the place must have been taken when it was new. Carpets were filthy! Looks like they hadn't been vacuumed in months. The pull out couch reeked of urine. We went to the store to get fabreze. Called the front desk for bedding and had to go get it ourselves. The front desk clerk could barely speak English. The breakfast looked edible but not appetizing. For what I paid for 2 nights, it's not worth it. Go somewhere else. Also put a 100 dollar hold on my card for incidentals. Never been charged that much.

There was a hole in our mattress-not sure how that was never reported before and once I pulled back the blankets on the mattress you could see dirt on it. Room smelled like vinegar as well-awful. Breakfast was not refilled and kept having to ask staff to refill items- plates, forks, cups, etc..

Nice

The room was spacious.

There was an additional $100 deposit that was required at check-in, that I was not aware of. I was told it was hotel policy. The room was cold and temp could not be adjusted.