Hôtel Excelsior by HappyCulture

⭐️⭐️⭐️½ (3.5 stars) We stayed at Hôtel Excelsior by HappyCulture for five nights. The location is a big plus — just a few minutes’ walk from the Nice-Ville train station, making it convenient for day trips to nearby destinations like Èze or Monte Carlo. The hotel also provides a complimentary filtered water and coffee station, which is a thoughtful touch. The front desk staff were consistently helpful and professional throughout our stay. However, the room setup left much to be desired. The “king-size” bed was actually two single mattresses joined together, making it impossible to get a good night’s sleep. There was no electrical outlet in the bathroom, and the room design included several unusable millwork cavities instead of practical closet space. The door closers on rooms were extremely loud, often startling us when others exited. Lastly, the breakfast quality didn’t justify its price. Overall, a convenient choice for train travelers with courteous staff, but with several comfort and design issues that hold it back from being a truly enjoyable stay.

Great staff , breakfast & room comfy Would recommend

Great location for ladies that like to shop and sightsee.Good access on transportation to Cannes & Monte Carlo.Breakfast provided was very good. Room clean and comfortable.Would recommend to others.

Rooms are clean and comfortable. Staff are friendly and helpful. Close to the main train station and tramway stop. Numerous dining options nearby.

Staff were friendly. Room was clean. And breakfast was delicious. It’s a quiet, quant area. About a 8 minute walk to the tram and the train was 3 minute walk. Tram could take you to Old Nice in minutes. We would definitely stay here again!

Cozy place in safe neighborhood. The staff is friendly and attentive. Property needs a little touch up /remodeling

My first time to Nice with my daughter ...so needed to find a good Hotel.Luckily we chose the Hotel Excelsior! The Hotel is so convenient minutes from the train and walkable to the the city and beach.The Hotel has a good Breakfast Buffet and great rooms with Great AC!But what makes this Hotel 5 star is its Amazing staff!No one walks past you without a Bon Jour and a smile.The manager Dragau is there to help you with anything you may need The front desk staff...Emammela,Angel,Alexandra & Emma are absolutely Awesome. And Sahar will greet you with the biggest smile in the morning and take care of you while having your breakfast. The whole staff made our stay 5 star all the way!This Hotel is a perfect place to stay on your trip to Nice!We will be staying here again when in Nice .

Staff were excellent as well as the breakfast! Gutted we didn’t get a chance to use the pool area especially as the new garden furniture had just arrived! Good excuse to visit again!

Amazing customer service and hospitality. Everyone was very kind and the breakfast was great. Overall a good stay and would recommend.

Definitely not a 4 star hotel. It was the worst room. I strongly do not recommend especially if you are planning to stay in a group of 3. Many of the staff are very nice and the front building exterior is very cute. The building we were guided to was an old two-storey building behind the front building and the pool. It's a terrible room with a small, mildewy smell and dusty look. There are always people by the pool, so you can't open the windows or curtains.There is absolutely zero privacy. The room is very compact that there is no space to open your luggage. I moved the annoying closet in the middle of the room and found a lot of dust and insects. The air conditioner smells mildew, and my throat hurts the moment I enter the room, and since we cannot open the window, the air makes us difficult to breathe. I asked the front desk to change rooms, but on the first day they told us that the room was full, and on the second day they said they need to clean the room and can’t change it. Even after saying this, they didn't refund so we checked out for our well being. It's not a space for humans to stay. The WiFi is very slow (0.4mbps) a frustrating online experience. The old two-storey house and the front building is disproportionate for the same price.