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7.4 / 10 Guest Rating

Crowne Plaza Niagara Falls NY Riverside by IHG

7001 Buffalo Avenue, Niagara Falls, New York, 14304, Niagara Falls, US

Crowne Plaza Niagara Falls NY Riverside by IHG - main view

About the Property

Welcome to the Crowne Plaza Niagara Falls NY Riverside by IHG, where comfort meets adventure in a breathtaking location.

Recreational Amenities
Dive into rejuvenation with our indoor pool and stay active in our state-of-the-art fitness center. Unwind by the inviting lobby fireplace or explore the natural beauty of Niagara Falls just minutes away.

Dine in Style
Savor delectable meals at Bella Vista Ristorante, or grab a quick snack from our grocery/convenience store. Enjoy your favorite beverages at the bar/lounge and start your day right with our hearty buffet breakfast available daily.

Versatile Event Spaces
Planning a meeting or special event? Our hotel offers 8673 square feet of flexible conference space with four dedicated meeting rooms, perfect for any occasion.

Escape the ordinary and enjoy an extraordinary stay; secure your booking today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Long-term parking (surcharge)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, River View - Photo 1
Standard Room, 1 King Bed, River View - Photo 2
Standard Room, 1 King Bed, River View - Photo 3
Standard Room, 1 King Bed, River View - Photo 4
Standard Room, 1 King Bed, River View - Photo 5
Standard Room, 1 King Bed, River View - Photo 6
Standard Room, 1 King Bed, River View - Photo 7
Standard Room, 1 King Bed, River View - Photo 8
Standard Room, 1 King Bed, River View - Photo 9
Standard Room, 1 King Bed, River View - Photo 10
Standard Room, 1 King Bed, River View - Photo 11
Standard Room, 1 King Bed, River View - Photo 12
Standard Room, 1 King Bed, River View - Photo 13
Standard Room, 1 King Bed, River View - Photo 14
Standard Room, 1 King Bed, River View - Photo 15
1/15

Standard Room, 1 King Bed, River View

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Standard River View

Non-refundable
Room Only
20% OFF$343.64

$274.91

Includes taxes & fees

1 King Standard River View

Non-refundable
Breakfast Included
20% OFF$408.73

$326.98

Includes taxes & fees
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 1
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 2
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 3
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 4
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 5
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 6
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 7
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 8
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 9
1/9

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Communications Mobility Access Roll In Shower with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$382.61

$306.09

Includes taxes & fees
Standard Room, 2 Queen Beds, City View - Photo 1
Standard Room, 2 Queen Beds, City View - Photo 2
Standard Room, 2 Queen Beds, City View - Photo 3
Standard Room, 2 Queen Beds, City View - Photo 4
Standard Room, 2 Queen Beds, City View - Photo 5
Standard Room, 2 Queen Beds, City View - Photo 6
Standard Room, 2 Queen Beds, City View - Photo 7
Standard Room, 2 Queen Beds, City View - Photo 8
Standard Room, 2 Queen Beds, City View - Photo 9
Standard Room, 2 Queen Beds, City View - Photo 10
1/10

Standard Room, 2 Queen Beds, City View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE CITY VIEW TWO QUEEN BEDS

Non-refundable
Room Only
20% OFF$331.03

$264.82

Includes taxes & fees

QUADRUPLE 2 Queen Standard City View

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$368.64

$294.91

Includes taxes & fees

DOUBLE CITY VIEW TWO QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$400.28

$320.22

Includes taxes & fees

QUADRUPLE 2 Queen Standard City View

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$445.74

$356.59

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
Standard Room - Photo 10
1/10

Standard Room

1 Twin Bed285 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE RIVER VIEW

Non-refundable
Room Only
20% OFF$365.64

$292.51

Includes taxes & fees

Standard Room

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$407.19

$325.75

Includes taxes & fees

DOUBLE RIVER VIEW

Non-refundable
Breakfast Included
20% OFF$462.58

$370.06

Includes taxes & fees
Standard Room, 2 Queen Beds, River View - Photo 1
Standard Room, 2 Queen Beds, River View - Photo 2
Standard Room, 2 Queen Beds, River View - Photo 3
Standard Room, 2 Queen Beds, River View - Photo 4
Standard Room, 2 Queen Beds, River View - Photo 5
Standard Room, 2 Queen Beds, River View - Photo 6
Standard Room, 2 Queen Beds, River View - Photo 7
Standard Room, 2 Queen Beds, River View - Photo 8
Standard Room, 2 Queen Beds, River View - Photo 9
Standard Room, 2 Queen Beds, River View - Photo 10
Standard Room, 2 Queen Beds, River View - Photo 11
Standard Room, 2 Queen Beds, River View - Photo 12
Standard Room, 2 Queen Beds, River View - Photo 13
1/13

Standard Room, 2 Queen Beds, River View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard River View

Non-refundable
Room Only
20% OFF$343.64

$274.91

Includes taxes & fees

QUADRUPLE 2 Queen Standard River View

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$407.19

$325.75

Includes taxes & fees

2 Queen Standard River View

Non-refundable
Breakfast Included
20% OFF$408.73

$326.98

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
Suite, 1 Bedroom - Photo 9
Suite, 1 Bedroom - Photo 10
Suite, 1 Bedroom - Photo 11
Suite, 1 Bedroom - Photo 12
Suite, 1 Bedroom - Photo 13
Suite, 1 Bedroom - Photo 14
Suite, 1 Bedroom - Photo 15
Suite, 1 Bedroom - Photo 16
1/16

Suite, 1 Bedroom

1 King Bed409 sq feet Layout - Dining area and sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 Bedroom Suite 1 King

Non-refundable
Room Only
20% OFF$350.14

$280.11

Includes taxes & fees

1 Bedroom Suite 1 King

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$414.9

$331.92

Includes taxes & fees

1 Bedroom Suite 1 King

Non-refundable
Breakfast Included
20% OFF$415.21

$332.17

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
Standard Room, 2 Queen Beds - Photo 7
Standard Room, 2 Queen Beds - Photo 8
Standard Room, 2 Queen Beds - Photo 9
1/9

Standard Room, 2 Queen Beds

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard City View

Non-refundable
Room Only
20% OFF$311.04

$248.83

Includes taxes & fees

QUADRUPLE 2 Queen Standard

Free cancellation
Before Jul 3 (2 days)
Room Only
20% OFF$368.64

$294.91

Includes taxes & fees

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$376.18

$300.94

Includes taxes & fees

QUADRUPLE 2 Queen Standard

Free cancellation
Before Jul 3 (2 days)
Breakfast Included
20% OFF$445.74

$356.59

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 4
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 5
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 6
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 7
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 8
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 9
1/9

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

Room Accessible KING SIZE BED

Non-refundable
Room Only
20% OFF$301.68

$241.34

Includes taxes & fees

1 King Communications Mobility Access Roll In Shower

Non-refundable
Breakfast Included
20% OFF$376.18

$300.94

Includes taxes & fees

Guest Reviews

7.4
Very Good177 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.5
Service8.5
Location8.6
Room Quality6.5
Amenities7.5
Value for Money7.0
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

L
Laurie
Verified booking
Standard Room
Stayed in May 22, 2025

"Excellent"

8.0

The room was spacious and the bathrrom was great with the large tub. Only one elevator worked and we had the room with a kitchenette but there were no dishes, cups or silverware!

Helpful?
A
Ajmal
Verified booking
family
Standard Room
Stayed in May 20, 2025

"Exceptional"

10.0

Nice and quiet.

Helpful?
C
Courtney
Verified booking
partner
Standard Room
Stayed in May 20, 2025

"Exceptional"

10.0

Check in was very easy and the room was clean

Helpful?
A
Azad
Verified booking
Standard Room
Stayed in May 19, 2025

"Old and in disrepair."

6.0

The staff were amazing, friendly, and attentive, unfortunately the rooms and facilities have been completely neglected. Beds felt like we were sleeping on springs, room was old, outlets had burn marks, carpet was torn, and bathroom was rusty. One of two elevators was out of service for my entire stay. Staff and guests were sharing an elevator, making it nearly impossible to get on it during peak times. It’s really unfortunate because you can tell the staff were really trying, but clearly management doesn’t care about upkeep of the property. It’s long overdue for a renovation.

Helpful?
S
Stephen
Verified booking
partner
Standard Room
Stayed in May 18, 2025

"Exceptional"

10.0

Room was great, quite we reserved a suite don't know about standard rooms,close to the Niagara Falls, 10 minute drive, other restaurants, and stores 10 minute drive plenty of parking dont understand the charge for parking thou $10 a night we stayed 3 nights,restaurant on site alittle steep on prices example $8 for small loaf of bread ,big deck in the back very nice inclosed pool located alongside the Niagara River all in all very pleasant stay ,oh one other thing alot of busses came in the middle of the night alot of people checking out in the morning we were on the 8th floor only one elevator was working to aleast 20 minutes waiting to get to the lobby because elevator was stopping at other floors need to check in to that it was a very nice stay we there because it was my wife & i 50th wedding anniversary THANK YOU FOR ARE COMFORT staff was excellent.

Helpful?
S
Stephen
Verified booking
partner
Standard Room
Stayed in May 16, 2025

"Excellent"

8.0

Save your money on the restaurant not many choices on menu,short staffed 10 minutes away restaurants not far away

Helpful?
D
Dennis
Verified booking
family
Standard Room
Stayed in May 15, 2025

"Exceptional"

10.0

Pool tends to get dirty quickly. Wondering if it gets cleaned daily

Helpful?
J
Johnson
Verified booking
Standard Room
Stayed in May 1, 2025

"Exceptional"

10.0

I stayed one night it was as expected

Helpful?
J
Jose Luis
Verified booking
Standard Room
Stayed in Apr 30, 2025

"Close to Canada port of entry"

10.0

Very nice hotel, room with Jacuzzi was excellent. Wife liked breakfast.overall would recommend

Helpful?
S
Saldana &
Verified booking
family
Standard Room
Stayed in Apr 26, 2025

"Exceptional"

10.0

We booked for the river view and that was great but I got the feeling it is not the best area of the city

Helpful?
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