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7.4 / 10 Guest Rating

Crowne Plaza Niagara Falls NY Riverside by IHG

7001 Buffalo Avenue, Niagara Falls, New York, 14304, Niagara Falls, US

Crowne Plaza Niagara Falls NY Riverside by IHG - main view

About the Property

Welcome to the Crowne Plaza Niagara Falls NY Riverside by IHG, where comfort meets adventure in a breathtaking location.

Recreational Amenities
Dive into rejuvenation with our indoor pool and stay active in our state-of-the-art fitness center. Unwind by the inviting lobby fireplace or explore the natural beauty of Niagara Falls just minutes away.

Dine in Style
Savor delectable meals at Bella Vista Ristorante, or grab a quick snack from our grocery/convenience store. Enjoy your favorite beverages at the bar/lounge and start your day right with our hearty buffet breakfast available daily.

Versatile Event Spaces
Planning a meeting or special event? Our hotel offers 8673 square feet of flexible conference space with four dedicated meeting rooms, perfect for any occasion.

Escape the ordinary and enjoy an extraordinary stay; secure your booking today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Long-term parking (surcharge)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, River View - Photo 1
Standard Room, 1 King Bed, River View - Photo 2
Standard Room, 1 King Bed, River View - Photo 3
Standard Room, 1 King Bed, River View - Photo 4
Standard Room, 1 King Bed, River View - Photo 5
Standard Room, 1 King Bed, River View - Photo 6
Standard Room, 1 King Bed, River View - Photo 7
Standard Room, 1 King Bed, River View - Photo 8
Standard Room, 1 King Bed, River View - Photo 9
Standard Room, 1 King Bed, River View - Photo 10
Standard Room, 1 King Bed, River View - Photo 11
Standard Room, 1 King Bed, River View - Photo 12
Standard Room, 1 King Bed, River View - Photo 13
Standard Room, 1 King Bed, River View - Photo 14
Standard Room, 1 King Bed, River View - Photo 15
1/15

Standard Room, 1 King Bed, River View

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Standard River View

Non-refundable
Room Only
20% OFF$349.59

$279.67

Includes taxes & fees

1 King Standard River View with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$415.76

$332.61

Includes taxes & fees
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 1
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 2
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 3
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 4
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 5
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 6
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 7
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 8
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) - Photo 9
1/9

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Communications Mobility Access Roll In Shower with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$382.66

$306.13

Includes taxes & fees
Standard Room, 2 Queen Beds, City View - Photo 1
Standard Room, 2 Queen Beds, City View - Photo 2
Standard Room, 2 Queen Beds, City View - Photo 3
Standard Room, 2 Queen Beds, City View - Photo 4
Standard Room, 2 Queen Beds, City View - Photo 5
Standard Room, 2 Queen Beds, City View - Photo 6
Standard Room, 2 Queen Beds, City View - Photo 7
Standard Room, 2 Queen Beds, City View - Photo 8
Standard Room, 2 Queen Beds, City View - Photo 9
Standard Room, 2 Queen Beds, City View - Photo 10
1/10

Standard Room, 2 Queen Beds, City View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE CITY VIEW TWO QUEEN BEDS

Non-refundable
Room Only
20% OFF$331.03

$264.82

Includes taxes & fees

DOUBLE CITY VIEW TWO QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$400.28

$320.22

Includes taxes & fees
Premium Room, 1 King Bed, River View - Photo 1
Premium Room, 1 King Bed, River View - Photo 2
Premium Room, 1 King Bed, River View - Photo 3
Premium Room, 1 King Bed, River View - Photo 4
Premium Room, 1 King Bed, River View - Photo 5
Premium Room, 1 King Bed, River View - Photo 6
Premium Room, 1 King Bed, River View - Photo 7
Premium Room, 1 King Bed, River View - Photo 8
Premium Room, 1 King Bed, River View - Photo 9
Premium Room, 1 King Bed, River View - Photo 10
Premium Room, 1 King Bed, River View - Photo 11
Premium Room, 1 King Bed, River View - Photo 12
Premium Room, 1 King Bed, River View - Photo 13
Premium Room, 1 King Bed, River View - Photo 14
1/14

Premium Room, 1 King Bed, River View

1 King Bed409 sq feet Layout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Premium River View

Non-refundable
Room Only
20% OFF$515.1

$412.08

Includes taxes & fees

1 King Premium River View with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$581.28

$465.02

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
Standard Room - Photo 10
1/10

Standard Room

1 Twin Bed285 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

QUADRUPLE RIVER VIEW

Non-refundable
Room Only
20% OFF$365.64

$292.51

Includes taxes & fees

QUADRUPLE RIVER VIEW

Non-refundable
Breakfast Included
20% OFF$462.58

$370.06

Includes taxes & fees
Standard Room, 2 Queen Beds, River View - Photo 1
Standard Room, 2 Queen Beds, River View - Photo 2
Standard Room, 2 Queen Beds, River View - Photo 3
Standard Room, 2 Queen Beds, River View - Photo 4
Standard Room, 2 Queen Beds, River View - Photo 5
Standard Room, 2 Queen Beds, River View - Photo 6
Standard Room, 2 Queen Beds, River View - Photo 7
Standard Room, 2 Queen Beds, River View - Photo 8
Standard Room, 2 Queen Beds, River View - Photo 9
Standard Room, 2 Queen Beds, River View - Photo 10
Standard Room, 2 Queen Beds, River View - Photo 11
Standard Room, 2 Queen Beds, River View - Photo 12
Standard Room, 2 Queen Beds, River View - Photo 13
1/13

Standard Room, 2 Queen Beds, River View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard River View

Non-refundable
Room Only
20% OFF$349.59

$279.67

Includes taxes & fees

2 Queen Standard River View with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$415.76

$332.61

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
Suite, 1 Bedroom - Photo 9
Suite, 1 Bedroom - Photo 10
Suite, 1 Bedroom - Photo 11
Suite, 1 Bedroom - Photo 12
Suite, 1 Bedroom - Photo 13
Suite, 1 Bedroom - Photo 14
Suite, 1 Bedroom - Photo 15
Suite, 1 Bedroom - Photo 16
1/16

Suite, 1 Bedroom

1 King Bed409 sq feet Layout - Dining area and sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 Bedroom Suite 1 King

Non-refundable
Room Only
20% OFF$356.19

$284.95

Includes taxes & fees

1 Bedroom Suite 1 King with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$422.41

$337.93

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
Standard Room, 2 Queen Beds - Photo 7
Standard Room, 2 Queen Beds - Photo 8
Standard Room, 2 Queen Beds - Photo 9
1/9

Standard Room, 2 Queen Beds

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard City View

Non-refundable
Room Only
20% OFF$316.46

$253.17

Includes taxes & fees

2 Queen Standard with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$382.66

$306.13

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 4
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 5
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 6
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 7
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 8
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 9
1/9

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

Room Accessible KING SIZE BED

Non-refundable
Room Only
20% OFF$301.68

$241.34

Includes taxes & fees

1 King Standard Communications Mobility Accessible Tub with Breakfast for 2 adults

Non-refundable
Breakfast Included
20% OFF$382.66

$306.13

Includes taxes & fees

Guest Reviews

7.4
Very Good177 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.5
Service8.5
Location8.6
Room Quality6.5
Amenities7.5
Value for Money7.0
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

A
Alison
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2025

"Exceptional"

10.0

Staff was wonderful! Would not hesitate to recommend

Helpful?
N
Neha
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2025

"Good"

6.0

Needs renovation!

Helpful?
T
Thomas
Verified booking
Standard Room
Stayed in Jun 9, 2025

"Exceptional"

10.0

Clean,neat.

Helpful?
B
Brientha
Verified booking
Standard Room
Stayed in Jun 9, 2025

"Exceptional"

10.0

This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.

Helpful?
J
Judy
Verified booking
family
Standard Room
Stayed in Jun 9, 2025

"Good"

4.0

The hotel only had 1 elevator in operation for all those guests, had to wait a long time for one. I booked my 2 days at $189.00 per night and was charged 322.00 for the first night and 173.00 for the 2nd night, my total bill was a shock to me due to it being over 600.00 dollars. This was a rip off. Never again

Helpful?
M
Michelle
Verified booking
family
Standard Room
Stayed in Jun 3, 2025

"Exceptional"

10.0

Nasty, needs a serious upgrade. Dingy, carpets were gross, no USB ports, furniture all scratched up. NOT A CROWNE PLAZA at all!

Helpful?
J
Jose
Verified booking
family
Standard Room
Stayed in May 29, 2025

"Exceptional"

10.0

Great hotel, restaurant in property food was amazing

Helpful?
A
Alexis
Verified booking
Standard Room
Stayed in May 29, 2025

"Loved!!!"

10.0

The staff was amazing!!! Highly recommend!!!

Helpful?
C
Chae
Verified booking
Standard Room
Stayed in May 28, 2025

"Good"

6.0

The stay overall was good. Sad that we couldn’t get a room overlooking the river. I think there was party or something because it was super loud at night. Breakfast was not that good and overpriced.

Helpful?
P
Pranay
Verified booking
Standard Room
Stayed in May 26, 2025

"Good"

6.0

The hotel is decent enough

Helpful?
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