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7.8 / 10 Guest Rating

Palais Shéhérazade & Spa

23,Arssat Bennis Douh Medina, Fès, ma

Palais Shéhérazade & Spa - main view

About the Property

Luxurious XIXth Century Palace in Fez's Medina

Gastronomic Delights and Authentic Dining
Indulge in the highly acclaimed Moroccan specialties at the panoramic terrace restaurant. Enjoy a continental breakfast each morning and savor regional cuisine in the beautifully decorated dining room.

Elegant Rooms and Relaxation Amenities
Experience the charm of individually decorated guest rooms with traditional furnishings and Moroccan artwork. Unwind with modern amenities like a flat-screen TV, mini bar, and a private bathroom. Take advantage of the indoor hydro-massage pool, outdoor pool, hammam, sauna, and massage treatments.

Concierge Services and Free Wi-Fi
Let us organize your Fez tours and excursions while you enjoy free Wi-Fi in our common areas. Book your stay at Palais Shéhérazade for an unforgettable experience!

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property will hold an obligatory gala dinner on New Year's Eve at 120 Euros per person.

Check Room Availability

1 night · 2 adults

Available Rooms

Royal Suite (2-4 Adults) - Photo 1
Royal Suite (2-4 Adults) - Photo 2
Royal Suite (2-4 Adults) - Photo 3
Royal Suite (2-4 Adults) - Photo 4
Royal Suite (2-4 Adults) - Photo 5
Royal Suite (2-4 Adults) - Photo 6
Royal Suite (2-4 Adults) - Photo 7
1/7

Royal Suite (2-4 Adults)

This spacious and luxurious suite includes: - a lounge area - a four-poster bed - a bathroom with a jacuzzi and bathrobes - a dining area - a flat-screen TV with satellite channels and a DVD player.

9 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Royal Suite

Non-refundable
Breakfast Included
20% OFF$2,497.51

$1,998.01

Includes taxes & fees

Royal Suite

Non-refundable
Half Board
20% OFF$3,002.17

$2,401.74

Includes taxes & fees

Royal Suite

Non-refundable
Full Board
20% OFF$3,097.99

$2,478.39

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.

3 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$211.73

$169.38

Includes taxes & fees

Junior Suite

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$262.78

$210.22

Includes taxes & fees

Junior Suite

Non-refundable
Half Board
20% OFF$358.5

$286.8

Includes taxes & fees

Junior Suite

Non-refundable
Full Board
20% OFF$454.31

$363.45

Includes taxes & fees
Ambassador Suite (2-4 Adults) - Photo 1
Ambassador Suite (2-4 Adults) - Photo 2
Ambassador Suite (2-4 Adults) - Photo 3
Ambassador Suite (2-4 Adults) - Photo 4
Ambassador Suite (2-4 Adults) - Photo 5
Ambassador Suite (2-4 Adults) - Photo 6
Ambassador Suite (2-4 Adults) - Photo 7
Ambassador Suite (2-4 Adults) - Photo 8
1/8

Ambassador Suite (2-4 Adults)

The twin/double room offers a mini-bar, a seating area, as well as a private bathroom featuring a bath and a shower. This twin/double room features air conditioning, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests.

5 sqm
Sleeps 5
1 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Ambassador Suite

Non-refundable
Breakfast Included
20% OFF$439.23

$351.38

Includes taxes & fees
Senior Suite (2-4 Adults) - Photo 1
Senior Suite (2-4 Adults) - Photo 2
Senior Suite (2-4 Adults) - Photo 3
Senior Suite (2-4 Adults) - Photo 4
1/4

Senior Suite (2-4 Adults)

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a bidet. This suite features soundproof walls, flat-screen TV with cable channels, pool views, as well as chocolate for guests. The unit offers 2 beds.

4 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningBathrobe

Senior Suite

Non-refundable
Breakfast Included
20% OFF$325.5

$260.4

Includes taxes & fees

Senior Suite

Non-refundable
Half Board
20% OFF$480.66

$384.53

Includes taxes & fees

Senior Suite

Non-refundable
Full Board
20% OFF$576.48

$461.18

Includes taxes & fees
Vizir Suite (2-4 Adults) - Photo 1

Vizir Suite (2-4 Adults)

This suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath. This suite has a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 3 beds.

8 sqm
Sleeps 5
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephonePrivate bathroomWardrobe or closetDining table

Vizir Suite

Non-refundable
Breakfast Included
20% OFF$376.05

$300.84

Includes taxes & fees

Vizir Suite

Non-refundable
Half Board
20% OFF$737.76

$590.21

Includes taxes & fees

Vizir Suite

Non-refundable
Full Board
20% OFF$833.58

$666.86

Includes taxes & fees

Guest Reviews

7.8
Very Good148 verified reviews
AI Summary

Guests highly rate the elegant atmosphere and frequently praise the exceptional hospitality.

Categories

Cleanliness7.6
Service8.1
Location7.6
Room Quality8.1
Amenities8.1
Value for Money7.1
Food and Beverage8.1
Overall Experience7.6

Select topics to read reviews

F
FatimanlNL
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Prachtige paleis y een zeer centraal plek gelegen. Niet de prijs waard"

5.0

De mooie tuin de prachtige kamers

Hygiëne, douchekop die het water alle kanten oo spuit, het restaurant dat een grondig schoonmaakbeurt nodig heeft en het bestek en glazen die niet schoon waren

Helpful?
M
Marie ChristinefrFR
Verified booking
family_with_children
Standard Room
Stayed in May 1, 2026

"Ça aurait pu être 4 j de rêves dans ce merveilleux hôtel mais Booking précise hôtel avec piscines, spa , jacuzzi, HAMMAM"

4.0

Ça a du être un hôtel exceptionnel avec de très beaux matériaux nobles , du marbre , des bois précieux , de la soie …

C est un hôtel fantôme à l abandon totale . Ne cherchez pas le spa il est obsolète . La piscine pas nettoyée . Quel dommage

Helpful?
V
vlatkap2026
Verified booking
Friends getaway
Standard Room
Stayed in Apr 20, 2026

"Terrible place"

2.0

Terrible place..dirty .smelly..humidity and mold everywhere..last time thoroughly cleaned in 2012. It is shameful that such a place is even on offer..you can only get some disease there, how dirty it is..the bedsheets were also dirty and the towels..the worst accommodation I have ever stayed in and I travel a lot. Adams family hotel..don't go there..Fungus and algae in the pool..the spa also looks like you'll get infected if you go in..you can't find the staff when you need them..like a ghost town..Do not go there..this place is a shame of Morroco according to people who live there. It doesn't look like on pictires on Booking or other platforms.

Helpful?
B
BaissersaSA
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"قصرُ شهرزادَ لحنُ سِحرٍ صامتٍ"

10.0

قصرُ شهرزادَ لحنُ سِحرٍ صامتٍ تتهجّى الجدرانُ فيهِ قصائدَ الضياء أقواسهُ حُلمٌ، وزخارفُهُ همسُ زمنٍ جميل يستقبلُ القلبَ قبل العين، ويمنحُ الروحَ سلامها وفي موائدهِ عرسُ نكهةٍ وحنين طعامٌ كأنّهُ حكايةٌ تُروى على مهل كلُّ لقمةٍ وعدٌ بالدهشة، وكلُّ رائحةٍ ذكرى هنا يلتقي الجمالُ بالشهية، ويصبحُ المكانُ قصيدةً تُذاق ولا تُنسى ✨

Helpful?
B
BaissersaSA
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"ليلة لا تنسى"

10.0

قصر شهرزاد مكان يأسر الحواس منذ اللحظة الأولى. يجمع بين أناقة العمارة وجمال التفاصيل التي تعكس روح الأصالة والرقي في آنٍ واحد. أجواؤه الهادئة وسحر فضاءاته يجعلان الزائر يشعر وكأنه داخل حكاية من ألف ليلة وليلة. المكان ليس فقط تحفة بصرية، بل تجربة متكاملة؛ فالأطباق المقدَّمة فيه غنية بالنكهات، متقنة التحضير، وتحمل بصمة تقليدية راقية تُرضي الذوق قبل العين. في قصر شهرزاد يلتقي الجمال بالمذاق، وتتحول الزيارة إلى ذكرى لا تُنسى.

Helpful?
A
AdriaanesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"fantasico"

10.0

El Palacio Sheherazade en Fez es un lugar excepcional donde la elegancia se une a la excelencia del servicio. El equipo de trabajo destaca por su gran profesionalismo, amabilidad y atención a cada detalle, haciendo que cada huésped se sienta verdaderamente especial. Los servicios ofrecidos son de alta calidad y reflejan un compromiso constante con la comodidad y satisfacción del cliente. La gastronomía es simplemente magnífica: platos deliciosos, sabores auténticos y una presentación cuidada que convierte cada comida en una experiencia inolvidable. Sin duda, un lugar que combina lujo, tradición y un servicio impecable

Helpful?
U
UriarteesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"Perfecto"

10.0

La estancia en el Palacio Sheherazade fue una experiencia maravillosa en todos los sentidos. El lugar es elegante, cómodo y el servicio es excelente. La comida fue simplemente increíble, más deliciosa que cualquier otra cosa que hayamos probado. Una experiencia única que recomendamos sin dudar.

Helpful?
P
PrayeddeDE
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"Exceptional"

10.0

El verdadero valor del Palacio Shahrazad reside en la profesionalidad de su equipo. Cada miembro del personal demuestra una atención impecable، respeto y una gran dedicación en cada detalle. El servicio es elegante، organizado y cálido a la vez، haciendo que el huésped se sienta especial desde el primer momento. Un agradecimiento muy especial a Mohamed, cuya amabilidad، profesionalismo y presencia constante marcan una diferencia real y reflejan el alto nivel del Palacio.

Helpful?
M
Matthew EdwingbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 21, 2026

"the best place in the world"

10.0

The moment I stepped into Palais Shéhérazade, time quietly stepped back. The heavy doors closed behind me, and with them, the noise of the outside world disappeared. What remained was a palace that did not simply host its guests, but embraced them. Every corridor whispered stories of another era, every detail carried the soul of Moroccan heritage in a way I had never witnessed anywhere else in the world. Mornings began not with breakfast, but with a ritual. Traditional flavors, rich and generous, served with such elegance that each bite felt like a celebration. It was impossible to resist—just as it was impossible not to admire the harmony between taste, tradition, and beauty. But what truly transformed my stay into a memory I will carry forever was the human warmth. The service was not polite—it was sincere. Special thanks to Mr. Mohamed, whose kindness went beyond duty. From organizing our airport pickup to making sure every detail of our stay was perfect, he made us feel less like guests and more like honored friends. Palais Shéhérazade is not a place you visit. It is a story you enter… and one you promise yourself to return to

Helpful?
N
NoanlNL
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"⭐ "Een onvergetelijk verblijf in het Palais Shéhérazade""

10.0

Voor de prijs die we voor onze kamer hebben betaald, kregen we de aangename verrassing van een upgrade naar een prachtige suite. Het personeel is zeer vriendelijk, gastvrij en altijd beschikbaar. De spa is een waar droomparadijs met diensten en voorzieningen van topkwaliteit. Onze oprechte dank aan al het personeel, en in het bijzonder aan Mohamed, voor zijn professionaliteit en vriendelijkheid.

Helpful?