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7.8 / 10 Guest Rating

Palais Shéhérazade & Spa

23,Arssat Bennis Douh Medina, Fès, ma

Palais Shéhérazade & Spa - main view

About the Property

Luxurious XIXth Century Palace in Fez's Medina

Gastronomic Delights and Authentic Dining
Indulge in the highly acclaimed Moroccan specialties at the panoramic terrace restaurant. Enjoy a continental breakfast each morning and savor regional cuisine in the beautifully decorated dining room.

Elegant Rooms and Relaxation Amenities
Experience the charm of individually decorated guest rooms with traditional furnishings and Moroccan artwork. Unwind with modern amenities like a flat-screen TV, mini bar, and a private bathroom. Take advantage of the indoor hydro-massage pool, outdoor pool, hammam, sauna, and massage treatments.

Concierge Services and Free Wi-Fi
Let us organize your Fez tours and excursions while you enjoy free Wi-Fi in our common areas. Book your stay at Palais Shéhérazade for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property will hold an obligatory gala dinner on New Year's Eve at 120 Euros per person. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Royal Suite (2-4 Adults) - Photo 1
Royal Suite (2-4 Adults) - Photo 2
Royal Suite (2-4 Adults) - Photo 3
Royal Suite (2-4 Adults) - Photo 4
Royal Suite (2-4 Adults) - Photo 5
Royal Suite (2-4 Adults) - Photo 6
Royal Suite (2-4 Adults) - Photo 7
1/7

Royal Suite (2-4 Adults)

This spacious and luxurious suite includes: - a lounge area - a four-poster bed - a bathroom with a jacuzzi and bathrobes - a dining area - a flat-screen TV with satellite channels and a DVD player.

9 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Royal Suite

Non-refundable
Breakfast Included
20% OFF$2,493.71

$1,994.97

Includes taxes & fees

Royal Suite

Non-refundable
Half Board
20% OFF$3,024.31

$2,419.45

Includes taxes & fees

Royal Suite

Non-refundable
Full Board
20% OFF$3,120.83

$2,496.66

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
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Junior Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.

3 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$211.42

$169.14

Includes taxes & fees

Junior Suite

Non-refundable
Half Board
20% OFF$361.13

$288.9

Includes taxes & fees

Junior Suite

Non-refundable
Full Board
20% OFF$457.66

$366.13

Includes taxes & fees
Ambassador Suite (2-4 Adults) - Photo 1
Ambassador Suite (2-4 Adults) - Photo 2
Ambassador Suite (2-4 Adults) - Photo 3
Ambassador Suite (2-4 Adults) - Photo 4
Ambassador Suite (2-4 Adults) - Photo 5
Ambassador Suite (2-4 Adults) - Photo 6
Ambassador Suite (2-4 Adults) - Photo 7
Ambassador Suite (2-4 Adults) - Photo 8
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Ambassador Suite (2-4 Adults)

The twin/double room offers a mini-bar, a seating area, as well as a private bathroom featuring a bath and a shower. This twin/double room features air conditioning, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests.

5 sqm
Sleeps 5
1 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Ambassador Suite

Non-refundable
Breakfast Included
20% OFF$438.34

$350.67

Includes taxes & fees
Senior Suite (2-4 Adults) - Photo 1
Senior Suite (2-4 Adults) - Photo 2
Senior Suite (2-4 Adults) - Photo 3
Senior Suite (2-4 Adults) - Photo 4
1/4

Senior Suite (2-4 Adults)

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a bidet. This suite features soundproof walls, flat-screen TV with cable channels, pool views, as well as chocolate for guests. The unit offers 2 beds.

4 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningBathrobe

Senior Suite

Non-refundable
Breakfast Included
20% OFF$325

$260

Includes taxes & fees

Senior Suite

Non-refundable
Half Board
20% OFF$484.2

$387.36

Includes taxes & fees

Senior Suite

Non-refundable
Full Board
20% OFF$580.73

$464.58

Includes taxes & fees
Vizir Suite (2-4 Adults) - Photo 1

Vizir Suite (2-4 Adults)

This suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath. This suite has a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 3 beds.

8 sqm
Sleeps 5
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephonePrivate bathroomWardrobe or closetDining table

Suite Vizir

Non-refundable
Breakfast Included
20% OFF$585.94

$468.75

Includes taxes & fees

Vizir Suite

Non-refundable
Half Board
20% OFF$743.21

$594.57

Includes taxes & fees

Vizir Suite

Non-refundable
Full Board
20% OFF$839.74

$671.79

Includes taxes & fees

Guest Reviews

7.8
Very Good148 verified reviews
AI Summary

Guests highly rate the elegant atmosphere and frequently praise the exceptional hospitality.

Categories

Cleanliness7.6
Service8.1
Location7.6
Room Quality8.1
Amenities8.1
Value for Money7.1
Food and Beverage8.1
Overall Experience7.6

Select topics to read reviews

G
Georgia
Verified booking
partner
Standard Room
Stayed in Feb 6, 2025

"Exceptional"

10.0

I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.

Helpful?
S
Sarita
Verified booking
family
Standard Room
Stayed in Jan 7, 2025

"Good"

6.0

This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.

Helpful?
S
SofiaptPT
Verified booking
young couple
Standard Room
Stayed in Dec 1, 2024

"Stunning 2001 hotel, needs revamp in 2024"

7.0

Architecture

Cleanliness, no clear reception desk

Helpful?
Y
yanniva2024
Verified booking
Family
Standard Room
Stayed in Nov 19, 2024

"outstanding place !!"

10.0

There is an inner courtyard with a beautiful reflective pool and a wooden kiosk, typical of andalusian architecture. From the beautiful arches, detailed carvings above the archways, and the peaceful SPA– all of this makes this place so serene and magical ! The rooms are magnificent. They feature outstanding ornaments and decors in Andalusian style. Don’t forget to look up and pay attention to the wood ceilings. Pure marvel! This whole setting is just breathtaking! The SPA area is pretty cool. It’s a huge courtyard with a pool and arches. Looks unreal This was without any doubt my favorite hotel in Morocco The architecture and design are somewhat out of this world. Special mention to the delicious food we had in the rooftop overlooking the Medina.

Helpful?
S
sara
Verified booking
Standard Room
Stayed in Oct 24, 2024

"Exceptional"

10.0

Beautiful building , mosaic , tiles etc

Helpful?
G
Georgia
Verified booking
Standard Room
Stayed in Aug 15, 2024

"Exceptional"

10.0

Truly this is a gem in Morocco!

Helpful?
G
Georgia
Verified booking
partner
Standard Room
Stayed in Aug 12, 2024

"Exceptional"

10.0

This place is a treasure!

Helpful?
R
Rachid
Verified booking
Standard Room
Stayed in Aug 6, 2024

"Exceptional"

10.0

Das Personal war Super nett hilfsbereit von allem Mohamed.

Helpful?
G
Georgia
Verified booking
partner
Standard Room
Stayed in Aug 4, 2024

"Exceptional"

10.0

This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.

Helpful?
Y
Yassine
Verified booking
Standard Room
Stayed in Jul 29, 2024

"Good"

2.0

Je ne comprends pas comment se hotel est 5 étoiles c,est impossible

Helpful?
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