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8.2 / 10 Guest Rating

Hotel Chichen Itza

Avenida Principal Piste , Chichén-Itzá, mx

Hotel Chichen Itza - main view

About the Property

Renovated Colonial-Style Hotel in Pisté

Luxurious Accommodations: Hotel Chichen Itza offers air-conditioned rooms with satellite TV, high-speed internet, and modern amenities for a comfortable stay.

Convenient Location: Just a short distance from the famous Chichen Itza ruins, guests can easily explore the ancient pyramids, temples, and the picturesque village of Pisté.

Personalized Service: With an outdoor pool, tropical gardens, and a helpful concierge service to assist with tour arrangements, Hotel Chichen Itza ensures a memorable and relaxing experience for all guests.

Experience the charm and convenience of Hotel Chichen Itza - book your stay now for an unforgettable getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent389 verified reviews
AI Summary

Guests highly rate the great location near chichen itza and frequently praise the excellent service and upgrades.

Categories

Cleanliness7.3
Service8.8
Location8.8
Room Quality8.3
Amenities7.8
Value for Money7.8
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

J
Jean-FrançoisfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

9.0

Emplacement proche du site, parking, bon restaurant, petit déjeuner très bon et servi rapidement

Pour les européens, le paiement est effectué en Euros avec un taux très défavorable, donc il convient d'exiger un paiement en pesos

Helpful?
E
ERICK ISMAEL DE LA CRUZmxMX
Verified booking
couple
Standard Room
Stayed in Apr 24, 2026

"COMODO Y PRACTICO"

10.0

LA PISCINA NOS GUSTO MUCHO, EL DESAYUNO AMERICANO Y LAS AMENIDADES DE BAÑO. EL PERSONAL FUE DEMASIADO AMABLE Y EDUCADO. LA UBICACION ESTA CERCA DEL CENTRO DE LA CIUDAD Y DE LA ZONA ARQUEOLOGICA. CON UNA FACILIDAD DE TOMAR UN TAXI Y PODER DEJAR TU VEHICULO SEGURO EN SU COMODO ESTACIONAMIENTO.

EL WIFI POR MOMENTOS SE PONIA LENTO, PERO CUMPLIA CON LAS FUNCIONES BASICAS DE COMUNICACION.

Helpful?
L
LauramxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

9.0

Excelente ubicación, un trato muy bueno por parte del personal, instalaciones limpias y el desayuno muy rico.

Que las ventanas del baño dan a la sala de espera y tuvimos problemas con la presión que tenía el agua en la taza del baño.

Helpful?
P
PhilippebeBE
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Un hôtel à 4min de la zone archéologique de chichen itza"

9.0

Un hôtel proche du centre historique de chichen itza

Helpful?
M
MarcbeBE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Very Good"

7.0

Le service, la qualité du petit-déjeuner

Les chambres pas bien entretenues, traces d'humidité sur les murs, odeurs. Bruits provenant de la route à proximité.

Helpful?
S
ShayangbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 11, 2026

"Very friendly and helpful staff"

9.0

Very friendly and helpful staff

Not easy to get to using public transport

Helpful?
R
RegisesES
Verified booking
family_with_children
Standard Room
Stayed in Apr 11, 2026

"Excellent"

8.0

Personnel très agréable et disponible. Parking surveillé très pratique. Très bon petit déjeuner avec des fruits frais. Piscine très agréable. Les chambres sont très propres avec échantillons de gel, shampooing...

Helpful?
L
laëtitiausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"bon hôtel et situation géographique parfaite"

8.0

l'hôtel est très bien placé : à 5 min en voiture du par archéologique. Le jardin avec la piscine est agréable et donne envie de s'y poser. Une mention spéciale au dîner qui était excellent (bien qu'un peu cher par rapport au coût de la vie ici)

Le matelas du lit trop dur (comme tous les hôtels mexicains) et les rideaux n'étaient pas assez larges pour bien couvrir la surface de fenêtre (mais heureusement l'hôtel a éteint les lumières du couloir)

Helpful?
C
carmenesES
Verified booking
extended_group
Standard Room
Stayed in Apr 2, 2026

"Exceptional"

10.0
Helpful?
M
MariaesES
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"Very Good"

7.0

La piscina y el desayuno

La decoración de la habitación

Helpful?
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