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8.2 / 10 Guest Rating

Hotel Chichen Itza

Avenida Principal Piste , Chichén-Itzá, mx

Hotel Chichen Itza - main view

About the Property

Renovated Colonial-Style Hotel in Pisté

Luxurious Accommodations: Hotel Chichen Itza offers air-conditioned rooms with satellite TV, high-speed internet, and modern amenities for a comfortable stay.

Convenient Location: Just a short distance from the famous Chichen Itza ruins, guests can easily explore the ancient pyramids, temples, and the picturesque village of Pisté.

Personalized Service: With an outdoor pool, tropical gardens, and a helpful concierge service to assist with tour arrangements, Hotel Chichen Itza ensures a memorable and relaxing experience for all guests.

Experience the charm and convenience of Hotel Chichen Itza - book your stay now for an unforgettable getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
1/7

Superior Room

These attractive, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, a mini-bar and a coffee maker. Bathrooms have a shower and a hairdryer.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskSeating Area

Superior Room

Non-refundable
Breakfast Included
20% OFF$128.21

$102.57

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

These simply decorated, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, and bathrooms have a shower and a hairdryer.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Air conditioningHair dryerDeskFanToiletPrivate bathroom

Standard Room

Non-refundable
Breakfast Included
20% OFF$105.65

$84.52

Includes taxes & fees

Guest Reviews

8.2
Excellent389 verified reviews
AI Summary

Guests highly rate the great location near chichen itza and frequently praise the excellent service and upgrades.

Categories

Cleanliness7.3
Service8.8
Location8.8
Room Quality8.3
Amenities7.8
Value for Money7.8
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

B
BenoitfrFR
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Excellent"

8.0

La localisation est idéale, la piscine, le petit-dejeuner, le personnel.

La literie est ancienne, les équipements un peu vieillots…

Helpful?
Y
YannickfrFR
Verified booking
extended_group
Standard Room
Stayed in Feb 23, 2026

"Parfait ."

7.0

Situation Parfaite pour le site de chichen itza .

Helpful?
M
marcelobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

9.0

Fiquei só uma noite para chegar em Chichen Itza bem cedo. Se essa for sua intenção o hotel é otimo. Eles tem transfer de graça. Eu fui num domingo, então recomendo sair do hotel as 7h30.

Helpful?
A
AndrewcaCA
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Great staff, charming oasis close to Chichen Itza, with 10 minute taxi access to Tren Maya."

10.0

Staff were excellent; A 15 minute walk to Chichen Itza; Generous, delicious breakfast; Spacious clean, cool room. Right next door to OXXO convenience store.

The in-house restaurant was not available for dinner and the eating options in Piste town were very limited.

Helpful?
J
Julia AnnadeDE
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Für den Zweck und eine Nacht, noch akzeptabel."

5.0

Die sehr gute Lage zu Chitzen Itza. Das Frühstück war wirklich ok.

Die extrem dunklen Zimmer. Schlechte Betten, kein WLAN das gab es nur an der Rezeption. Morgens um 6Uhr fingen die Arbeiter an die Terrasse zu reparieren.

Helpful?
V
VincenzoitIT
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Very Good"

7.0
Helpful?
E
ElodiefrFR
Verified booking
family_with_children
Standard Room
Stayed in Feb 12, 2026

"pas hébergé dans cet hôtel"

1.0

il ne faut pas se fier à mon avis car nous n'avons pas séjourné dans cet établissement. comme les précédents avis, l'hôtel ne pouvait pas nous accueillir car le restaurant n'était pas ouvert nous avons donc été redirigé vers l'hôtel Mayaland qui était beaucoup mieux placé car l'hôtel le Chichen Itza se trouve sur la route principale

emplacement le long de la route principale

Helpful?
M
MichaelchCH
Verified booking
family_with_children
Standard Room
Stayed in Feb 10, 2026

"Excellent"

8.0

Personal freundlich.

Restaurant nicht in Betrieb (nur Frühstück).

Helpful?
V
ValentinaatAT
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"Good"

4.0

Unser Aufenthalt war enttäuschend. Preis-Leistung absolut nicht gerechtfertigt. Man merkt, dass man an einem Touri Ort ist. Das war die schlechteste und zugleich auch beinahe die teuerste Unterkunft bei unserer Mexikoreise. Würden das Hotel nicht mehr buchen

Helpful?
S
SusannahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 29, 2026

"A great location for visiting Chichen Itza - but also and free shuttle service laid on by the hotel. Breakfast was great"

8.0

The staff are very friendly and helpful. Excellent service.

They only had Breakfast - no other food or drinks available which was a bit frustrating and not coffee machine in the room.

Helpful?
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