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8.2 / 10 Guest Rating

Hotel Chichen Itza

Avenida Principal Piste , Chichén-Itzá, mx

Hotel Chichen Itza - main view

About the Property

Renovated Colonial-Style Hotel in Pisté

Luxurious Accommodations: Hotel Chichen Itza offers air-conditioned rooms with satellite TV, high-speed internet, and modern amenities for a comfortable stay.

Convenient Location: Just a short distance from the famous Chichen Itza ruins, guests can easily explore the ancient pyramids, temples, and the picturesque village of Pisté.

Personalized Service: With an outdoor pool, tropical gardens, and a helpful concierge service to assist with tour arrangements, Hotel Chichen Itza ensures a memorable and relaxing experience for all guests.

Experience the charm and convenience of Hotel Chichen Itza - book your stay now for an unforgettable getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
1/7

Superior Room

These attractive, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, a mini-bar and a coffee maker. Bathrooms have a shower and a hairdryer.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskSeating Area

Superior Room

Non-refundable
Breakfast Included
20% OFF$128.21

$102.57

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

These simply decorated, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, and bathrooms have a shower and a hairdryer.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Air conditioningHair dryerDeskFanToiletPrivate bathroom

Standard Room

Non-refundable
Breakfast Included
20% OFF$105.65

$84.52

Includes taxes & fees

Guest Reviews

8.2
Excellent389 verified reviews
AI Summary

Guests highly rate the great location near chichen itza and frequently praise the excellent service and upgrades.

Categories

Cleanliness7.3
Service8.8
Location8.8
Room Quality8.3
Amenities7.8
Value for Money7.8
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

C
ChristophechCH
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"Very Good"

7.0

L'emplacement,la réception de l'hôtel très jolie,le petit déjeuner,le.personnel du petit déjeuner

Le bruit avec la route

Helpful?
F
FilipauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Only ok for 1 night"

2.0

The proximity to chichen itza Staff were nice

The rooms. The food, the noise Basically everything about the hotel...its needs renovations, better food , and facilities... there isnt even wifi in the rooms There wasn't any towels in my room I had to go ask for them And there is a lot of road noise as it literaly on the main road.. the deck to eat breakfast at is right by the road ...no fence or anything just sitting there eating breakfast in full view of the busy road

Helpful?
L
LindsaycaCA
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Good"

4.0
Helpful?
M
MichaelGowgielusUS
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
A
Alizbeth RománnlNL
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Buena experiencia muy cerca de Chichén Itzá"

10.0

¡Excelente experiencia! La ubicación del hotel es inmejorable, a solo unos pasos de las pirámides de Chichén Itzá, ¡se puede llegar caminando!. Si vas en auto, también es perfecto para visitar cenotes cercanos o ir a Valladolid. Hay varios restaurantes alrededor; aunque a veces parezcan vacíos, sí atienden. Además, el hotel ofrece desayuno, comida y cena (al menos en temporada alta), así que siempre conviene preguntar. El servicio fue espectacular, todo el personal muy amable, y la limpieza impecable. Como plus, hay un Oxxo a pocos pasos, lo cual es súper práctico. ¡Sin duda lo recomiendo!

Las almohadas eran demasiado duras para mi gusto. Además, las cortinas de la habitación estaban rotas, al igual que el mosquitero, lo que me impidió abrir la ventana y disfrutar de aire fresco por la mañana.

Helpful?
F
FrankdeDE
Verified booking
family_with_children
Standard Room
Stayed in Mar 20, 2026

"Good"

6.0

Nichts

kleines. sehr dunkles Zimmer, kein Internet im Zimmer - nur an der Lobby zu teuer- KEINE Empfehlung!!!!!!

Helpful?
K
KarenusUS
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0
Helpful?
P
PhilippefrFR
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Très bon séjour"

9.0

Personnel serviable, emplacement, très bon petit déjeuner

Piscine pas nettoyée, pas de frigo

Helpful?
A
AndreachCH
Verified booking
family_with_children
Standard Room
Stayed in Feb 28, 2026

"Good"

3.0
Helpful?
E
ElíasmxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 28, 2026

"Exceptional"

10.0
Helpful?
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