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8.2 / 10 Guest Rating

Hotel Chichen Itza

Avenida Principal Piste , Chichén-Itzá, mx

Hotel Chichen Itza - main view

About the Property

Renovated Colonial-Style Hotel in Pisté

Luxurious Accommodations: Hotel Chichen Itza offers air-conditioned rooms with satellite TV, high-speed internet, and modern amenities for a comfortable stay.

Convenient Location: Just a short distance from the famous Chichen Itza ruins, guests can easily explore the ancient pyramids, temples, and the picturesque village of Pisté.

Personalized Service: With an outdoor pool, tropical gardens, and a helpful concierge service to assist with tour arrangements, Hotel Chichen Itza ensures a memorable and relaxing experience for all guests.

Experience the charm and convenience of Hotel Chichen Itza - book your stay now for an unforgettable getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
1/7

Superior Room

These attractive, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, a mini-bar and a coffee maker. Bathrooms have a shower and a hairdryer.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskSeating Area

Superior Room

Non-refundable
Breakfast Included
20% OFF$128.21

$102.57

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

These simply decorated, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, and bathrooms have a shower and a hairdryer.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Air conditioningHair dryerDeskFanToiletPrivate bathroom

Standard Room

Non-refundable
Breakfast Included
20% OFF$105.65

$84.52

Includes taxes & fees

Guest Reviews

8.2
Excellent389 verified reviews
AI Summary

Guests highly rate the great location near chichen itza and frequently praise the excellent service and upgrades.

Categories

Cleanliness7.3
Service8.8
Location8.8
Room Quality8.3
Amenities7.8
Value for Money7.8
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

M
Maria LourdesesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"Excellent"

8.0

La ubicacion y la amabilidad del personal. Nos acercaron en vehiculo furgooneta a Chichen Itza.

El precio. El precio/calidad no se ajusta a la habitacion. No habia wifi en la habitacion, solo en el pasillo.

Helpful?
B
bertrandfrFR
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Ok for one night"

6.0

Close to Chichen itza

Room are old need to be refurbished Breakfast is a bit disappointing- not a lot of choice pancake vs omelette Bar was close

Helpful?
S
SergiousUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Exceptional"

10.0
Helpful?
L
LesliefrFR
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"Transférés dans un autre hotel"

7.0

Nous n'avons pas été hébergé à l'hôtel Chichen Itza car il y avait une panne électrique apparemment. Donc à notre arrivé le patron nous a transféré dans un autre de ses hôtels : MayaLand. La chambre était similaire mais le l'hotel semble t-il beaucoup plus grand. Donc difficile d'avoir un avis sur l'hôtel réservé en premier lieu.

Helpful?
V
VeronicaitIT
Verified booking
family_with_children
Standard Room
Stayed in Dec 21, 2025

"Exceptional"

10.0

There was a problem in the hotel and they have changed our accomodation with an upgrade and no extra cost.

Helpful?
A
Anne-MariefrFR
Verified booking
couple
Standard Room
Stayed in Dec 6, 2025

"Excellent"

8.0

Nous avions réservé une nuit pour être au plus pres du site archéologique â visiter le lendemain matin. A la réception on nous indiqué un problème en cuisine et on nous a proposé d'être surclassé dans un hôtel de luxe. Nous avons donc séjourné au Mayaland. Magnifique !

Helpful?
S
SilsamarchCH
Verified booking
couple
Standard Room
Stayed in Nov 21, 2025

"Camera non disponibile al nostro arrivo"

7.0

Non posso dare una valutazione in quanto la camera riservata non era disponibile e non ho soggiornato in questo hotel.

Abbiamo riservato l'Hotel Chichen Itza per la sua posizione nel villaggio di Pisté. Al nostro arrivo la camera non era disponibile e siamo stati trasferiti in un'altra struttura appartenente allo stesso gruppo alberghiero, il Mayaland, hotel lussuoso ma purtroppo lontano da Pisté e dal sito archeologico.

Helpful?
C
ChristellechCH
Verified booking
couple
Standard Room
Stayed in Nov 17, 2025

"Exceptional"

9.0
Helpful?
P
PeltierfrFR
Verified booking
family_with_children
Standard Room
Stayed in Nov 9, 2025

"Very Good"

7.0
Helpful?
S
SabrinaitIT
Verified booking
family_with_children
Standard Room
Stayed in Nov 5, 2025

"Exceptional"

10.0
Helpful?
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