Duke Mansion

Beautiful property and great experience. Would definitely stay here again.

This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.

Great breakfast and the service was excellent! There was someone there to take care of everything you need! It was also very clean!

Absolutely beautiful hotel, from now on we will only stay here when visiting Charlotte.

As I learned during my stay, The Duke Mansion's primary focus is events; individual guests are secondary. There is no real space outside of your bedroom for your use -- no restaurant, no kiosk, no sitting areas. There is one 'refreshment area', consisting of a water dispenser, Keurig machine, and sofa/chair. This area could also be used by event attendees, so frankly, it was hard not to feel like an intruder most of the time. While the exterior of the inn may warrant it's historical designation, there's nothing I could see about the interior that meets the standard. It's been repurposed so often (e.g. condos), that anything of interest seems lost. In 1915 when the mansion was built, my room would have been given to the companion or the bachelor. It was dingy, had a fraying carpet, some stains, older, worn furniture for atmosphere, and a Hilton-like bathroom. I saw inside some other rooms that looked better so spending more $$$$ may lead to nicer furnishings. To glam up the experience, the bed & bedding were very comfortable, as were the robe and towels. Breakfast was also very good, but not surprisingly (at this point) served in what appeared to be another meeting room. The staff was very friendly but charged the wrong rate, which took 2 days to resolve. The "fitness studio" seemed like a converted storage room and smelled. Overall, a disappointing experience. Be sure to read the FAQs but still take some of it with a grain of salt. I'll conclude by adding "poor WIFI".

Have you ever stayed someplace that you loved so much you wanted to keep it a secret so it wasn’t booked up the next time? That is the Duke Mansion. Everything is beyond wonderful. The staff, the rooms, the grounds, breakfast is incredible! Go stay. You will love it!

Beautiful well maintained hotel, rooms were spacious and and very nice!

Very roomy, clean. Excellent staff. Very warm southern hospitality. Would go back. We would have appreciated a small fridge in the room.

Beautiful

The staff are accommodating, especially Ms. Christine at the reception who helped me book online tickets for the group !

Nothing