DoubleTree by Hilton Atlanta Airport

Staff went above and beyond

The pool was closed

Nice staff and good hot showers.

Check in at 4:00pm when most places are at 3. Unsure why it costs $25 to park onsite for a day, and that it’s almost $18 for a breakfast that is barely worth $10.

Bed where soft and water was hot

Carpets were nasty, the air conditioning sticking, the snacks were high, the premium wifi cost, the pool was closed, and the restaurant didn't offer many varieties .

It was very clean and conveniently located closed to the airport. Almost everyone who worked there, including the people in the restaurant were very friendly.

The only person who had an attitude and was not very helpful was the lady working the day we left at 4am. I get its super early but if I'm being respectful and asking a simple question, there is no need for attitude. It seemed like she didnt even want to be there. I also had booked a King with a sofa and they tried to change me to a double with standard sized bed. I dont appreciate when staff tries to change what I specifically booked. I did end up with a King but there was no reason to attempt to change me. I also only had 2 towels in the room but I had listed 3 of us staying, I had to ask for extra towels the next day. There was no sheets for the pull out sofa and I was asked to go pick them up myself from the lobby. That should have already been available and much less asked of me to go get. There was also no hand soap which they stated they ran out of which is a big issue. I had to use the shower gel to wash my hands after using the bathroom.

Grande chambre, bon accueil

Le petit déjeuner était trop moyen pour un grand hôtel américain, pas de buffet à proprement parler 2/3 choix

The bed was very comfortable

Not very clean, the hotel is not very well kept, dirty elevators and carpets, not very cordial staff. Workout station in the room is excessive. No shower bath soap in the dispenser.

The cookies lol The beds were comfortable

The location was off putting and I thought that we would be okay since the parking lot was a one way in and one way out but the next morning 10+ trucks were broken into and the night staff were very unwelcoming and seemed to hate their jobs.