Hampton Inn Vidalia

The staff was very helpful and patient with me. I booked late and had no problems getting my room or keys. The room was and comfy and I thoroughly enjoyed my time there.

Booked through the Hilton App. It would have been nice to know in advance that it was being renovated. I did everything through the App to include checking in. Just like I did with a Hampton Inn in Atlanta the week before. When I got to this hotel in Vidalia I went to the front desk to get keys to avoid having to rely on the App to get into the room. I was told that the hotel is not tied into the App for check in. Although everything else was good to go to include the room that we picked out. It’s not that big of a deal. Just a heads up. This hotel is about as good as you’re going to find in Vidalia or for 30 miles around. The price was more than fair. We literally used for a place to sleep and get breakfast. Our stay was only 12 hours. My biggest complaint was that at breakfast they don’t serve grits. Vidalia is as Southern Country town as it comes and I couldn’t get grits to go with my graveyard biscuits.

hotel is under renovation but overall had a decent experience. Hot breakfast was more than i expected!

This property is being renovated BUT it was still CLEAN and quiet

Very nice

Supposedly I got a “ newly refurbished room.” I am 6‘,2“ tall 220 pounds. I could barely fit through the opening of the shower door. There was a hole on the left side of the air conditioning unit that was 3 “ x 18”. I stuffed a towel into the hole to fill it as best as I could to prevent more spiders and bugs from entering the room. This is the first time I have ever written a review, but I had to let everyone know what a dump this place is. If you have a choice, stay anywhere else but this hotel.

Place was under construction which was not disclosed upon booking. Very loud because of it and they were vacuuming/ cleaning hallways in the evening. I had a flight get delayed and needed to do a check-in the next day - they refused to refund the missed night and had to get supervisor approval to even keep the reservation to allow me to checkin the next day. Wanted to charge me for 2 nights and not actually give me a room for either night.

Mr. Johnson assisted with check in. He was very helpful and available to answer questions.

We stayed in room 308, the space was clean and smelled really fresh. When we first got to our room, the key wouldn’t work. A young lady from housekeeping was nice enough to go downstairs and get our key activated. The hotel is currently under renovation, but they hide it well. Some parts of our room looked renovated (the fixtures, furniture, and floors, but they need to fire whoever is doing the renovations because: 1. The toilet rocked when you sat on it 2. The shower door would not close, guess the floor was uneven (had to stick a hand towel between the doors)

The customer service at this hotel is outstanding! A nice item was left at the hotel and we did not discover it was left until a month after our stay. On a whim, I called the hotel to see if the item was left there. They DID have the item and promptly worked with us to have it shipped back. To have kept this item that many people would have wanted for a month was remarkable, and the phone interactions were friendly and great, and Emily was particularly helpful. A huge thank you to the staff at the Hampton Inn in Vidalia, GA