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8.4 / 10 Guest Rating

Kempinski Hotel Shenzhen China

Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054, Shenzhen, CN

Kempinski Hotel Shenzhen China - main view

About the Property

Recreational Amenities: Indulge in the health club, indoor pool, and sauna for the perfect relaxation.

Dining Experience: Enjoy exquisite meals at Seasons Restaurant or opt for 24-hour room service for convenience.

Luxurious Accommodation: Unwind in one of the 383 air-conditioned rooms with Smart TVs and premium bedding.

Book your stay at Kempinski Hotel Shenzhen China for a luxurious and relaxing experience.

Facilities & Amenities

Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent102 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

W
WIng Sum
Verified booking
Standard Room
Stayed in Nov 21, 2017

"Great locatoin. Free Wi-Fi. Huge room."

8.0

The overall stay was pleasant. Friendly and efficient staff, spacious room and bathroom, free Wi-Fi, convenient location, just doorstep from subway station, nearby shopping mall and numerous restaurants options nearby. However, one drawback is the odor of the room. Despite my room was non-smoking, the room still has a strong cigarette odor, I had to turn the AC to the coolest temperature and the strongest wind to help circulating the smell. Other than that, I am quite pleased with the overall experience with Shenzhen Kempinski.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 23, 2017

"Excellent"

8.0

good location , clean and good service

Helpful?
M
Monica
Verified booking
Standard Room
Stayed in Aug 22, 2017

"Bad bad bad"

4.0

Very bad experience: there was a cup of coffee left and the toilet smell is bad. I suspect the room was badly cleaned. Rooms service response was slow. I was provided a room for people in disability but I am in good condition. It's really ridiculous. I will backlist this hotel and won't recommend it to you.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 19, 2017

"Good"

2.0

A hotel at this level should not smell like an old bar. A non smoking room should not smell like a cigar has been burning.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 10, 2017

"Great location"

8.0

Great location

Helpful?
H
Henry
Verified booking
Standard Room
Stayed in Jun 5, 2017

"Exceptional"

10.0

all was good

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 27, 2017

"Will come again if I'm back"

10.0

Good location. Friendly staff

Helpful?
Y
Yiru
Verified booking
Standard Room
Stayed in May 11, 2017

"Birthday Cake"

10.0

I happened to have my birthday fall on my stay there, K put a surprise birthday cake with candle and match and a hand writing card!~~ I was touching and very much pleased! Overall stay is good enough. Shopping mall downstairs, MRT behind, good location ~

Helpful?
J
Joe
Verified booking
Standard Room
Stayed in Apr 16, 2017

"Bad experience "

4.0

Key card could not have access to lift floor and room initially.

Helpful?
K
Kelly
Verified booking
Standard Room
Stayed in Mar 21, 2017

"Convenient location"

10.0

Always amazing when I stay at this hotel. The service is wonderful, the breakfast buffet is great.

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