Raintree's Sandcastle, Birch Bay

Room was very large and the staff was super friendly!! Love all the local restaurants and all the people

Great location. Older hotel and no A/C. Overall would recommend.

Excellent property. Room was well appointed with everything for a comfortable stay. Spotless!! Wonderful staff! Looking forward to makinv this a regular destination!

Fantastic stay! Thank you

We stayed at Raintree’s Sandcastle and had a mixed experience. The staff was exceptional. The were consistently friendly, helpful, and really the highlight of the stay. Unfortunately, the room itself didn’t live up to the same standard. There was no air conditioning, and with temps in the high 70s, the room got uncomfortably hot. The fireplace pilot light, which you can’t shut off, added to the heat. We had to keep windows open just to cool things down, and it didn’t really help until late at night. The bathroom wasn’t great. We had very low water pressure, and the tub didn’t drain, which made for a gross shower experience. The TV was tiny and outdated, not ideal if you're planning to relax in the room. The kitchen was a plus. It was well stocked with cookware, dishes, and utensils, which made it easy to prep meals without issues. Just be aware: this is a timeshare property, and it feels like Expedia rents out the units when owners aren’t using them. That’s fine, but it explains the odd mix of condo and hotel vibes.

Great people, 5 star resort.

Everything was excellent including staff, quality of rooms, cleanliness. Everything required was available in kitchen and washrooms. Lot of natural light in rooms. Beds were clean and comfortable. Very spacious rooms. We will visit again for sure.