Holiday Inn Express & Suites Phoenix Midtown by IHG

Wonderful complementary breakfast, clean quiet rooms(except for the grasshopper hiding in the towels, easy parking, good location

I thought the room in this place was great. Breakfast buffet needed some help. I got there right at six and quite a few of the juices were empty loop. Parking is the worst part of this place. Only about 10-14 spots in front of the hotel and the other was a parking garage over half block away. Didn’t feel the safest parking there since I had to walk there in the dark.

Clean rooms

When we got there they were closed and out of business. Why didn't Expedia know that. I will never use Expedia again

Hotel was CLOSED for repairs

It is cheap which is what we chose. But the entire building smells like everyone smoked in it. Even though our room was supposed to be non-smoking, it had strong smell of someone chain smoked inside. It got so bad we checked out one day early cuz we can’t stand the smell anymore.

Very dirty. Felt like we over paid for the rooms. We traveled with kids and the people that would come in and out of the hotel didn't make me feel comfortable tomallow them to.walk alone to the other room

The staff here is rude, the hotel is dirty. There were loud people, no one picks up the phone. The hotel is dirty a.d shady activity everywhere. It was so uncomfortable and i would warn others to book elsewhere

This hotel was the hotel from hell, i wouldn’t stay at that hotel even if they gave me money. Keys didn’t work, air conditioner was not working. They moved us to another room and tv didn’t work. The only good thing was Natalia who helped us with everything. But the manager was not to be found not even the following day or by phone. They told she was a new manager, so why take this big responsibility if you can’t have rooms to standards.

This place was okay. Not good. Just okay. As soon as you enter In the lobby, you are hit with a strong cigarette odor. Although, they have signs posted all over the place that they are a No smoking facility. The room was not cleaned as it should have been. Bed boards had splattered spots all over them. The floor was disgusting. The carpet was thick of grime. You can feel it on your feet—no noise complaints. No breakfast. Between a 1-10. I rate it 4.5. I would not stay there again.